Order Entry Coordinator
hace 3 días
About the Role:
We are seeking a highly organized and detail-oriented Customer Order Specialist to join our team at Emerson. In this role, you will be responsible for receiving, reviewing, and processing customer purchase orders accurately and efficiently.
Responsibilities:
- Receiving and reviewing customer purchase orders to ensure accuracy and completeness
- Processing orders in business systems and maintaining up-to-date customer information
- Assisting with corrections of orders and related quotes, communicating proactively with customers and internal stakeholders
- Verifying compliance with import/export, contract, and government requirements
- Screening orders and quotes for compliance with business unit Terms and Conditions, Agreements, and standards
- Completing required certifications and trainings, meeting quality requirements (audit, certifications, etc.)
- Providing excellent customer service through various communication channels, collaborating with order management specialists, inside sales, sales force, factories, and other quote-to-cash teams
- Supporting team members as needed, performing other duties as required
Requirements:
- High School diploma required; at least 1 year of work experience in data entry or a related field, previous customer-facing experience a plus
- Solid prioritizing and organizational skills, self-starter mentality
- Flexibility to work on varying shifts based on business needs, potentially including morning, afternoon, or evening schedules
Working at Emerson:
As a valued member of our team, you will have opportunities for growth and development, working collaboratively with colleagues across functions to drive business success. If you are a motivated individual who excels in fast-paced environments and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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