Order Entry Coordinator

hace 3 días


Alajuela, Alajuela, Costa Rica Emerson A tiempo completo

About the Role:

We are seeking a highly organized and detail-oriented Customer Order Specialist to join our team at Emerson. In this role, you will be responsible for receiving, reviewing, and processing customer purchase orders accurately and efficiently.

Responsibilities:

  • Receiving and reviewing customer purchase orders to ensure accuracy and completeness
  • Processing orders in business systems and maintaining up-to-date customer information
  • Assisting with corrections of orders and related quotes, communicating proactively with customers and internal stakeholders
  • Verifying compliance with import/export, contract, and government requirements
  • Screening orders and quotes for compliance with business unit Terms and Conditions, Agreements, and standards
  • Completing required certifications and trainings, meeting quality requirements (audit, certifications, etc.)
  • Providing excellent customer service through various communication channels, collaborating with order management specialists, inside sales, sales force, factories, and other quote-to-cash teams
  • Supporting team members as needed, performing other duties as required

Requirements:

  • High School diploma required; at least 1 year of work experience in data entry or a related field, previous customer-facing experience a plus
  • Solid prioritizing and organizational skills, self-starter mentality
  • Flexibility to work on varying shifts based on business needs, potentially including morning, afternoon, or evening schedules

Working at Emerson:

As a valued member of our team, you will have opportunities for growth and development, working collaboratively with colleagues across functions to drive business success. If you are a motivated individual who excels in fast-paced environments and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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