Customer Experience Manager

Job DescriptionThe Customer Service Manager plays a crucial role in managing a team of Customer Service Representatives to deliver distinctive customer service to Straumann's customers in North America. This position requires strong leadership skills, with a focus on creating a culture of highly engaged employees.The ideal candidate will have experience...

As a Foundations Program Manager within the Enablement Community Operations Org you'll play a key role to ensure that we develop solid frameworks, processes and governance definitions to help our team achieve our next level in the maturity stage.We are looking for an experienced, upbeat and trustworthy leader who is able to use its customer experience skills...

At Equifax, we empower our employees to achieve their true potential by fostering a collaborative and dynamic work environment.This role is responsible for leading a team of 10-20 agents in delivering exceptional results while ensuring compliance with Equifax requirements and policies. As a Service Delivery Supervisor, you will be instrumental in driving...

Job DescriptionThe role of the CX Reporting and Analytics Specialist is to lead the annual Net Promoter Score (NPS) Program for North America across all Departments. Key responsibilities include setting the NPS strategy, leading the region through the annual survey process from account/contact selection through survey launch, action planning, working with BU...

**Join Our Mission to Revolutionize Healthcare**Tebra is a cutting-edge digital health company that aims to simplify healthcare for everyone. As our new Product Owner, you will be responsible for leading products from conception to launch, working closely with our talented team of product managers, designers, and engineers.Your key responsibilities will...

About UsTtec is a leading global customer experience technology and services company focused on designing, implementing and delivering transformative customer experiences for many of the world's most iconic and disruptive brands.The Opportunity:As a Sales Data Analyst, you will work with senior leaders to support the overall success and growth of Ttec.You...

Job Summary:A Customer Success Manager (CSM) is a trusted advisor to Auxis' customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.The CSM provides the necessary client liaison support, and daily technical service delivery, to ensure delivery of world class IT support...

About Bosch Service SolutionsBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging the latest technology and the Internet of Things, we develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Job DescriptionThe...

Job DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team at Straumann Group. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service to our clients.About the Role:Provide superior customer service over the telephone to our customer base, including dental offices and...

Customer Experience Architect PositionWe are seeking a highly skilled C Customer Experience Architect to join our team at Experian. This role involves designing and implementing customer-centric solutions that meet the needs of our clients and drive business growth.The ideal candidate will possess excellent problem-solving skills, attention to detail, and...

Key ResponsibilitiesWe are seeking a Hospitality Experience Manager to join our team. In this role, you will be responsible for:Scheduling services for individuals and large groups using spa/salon reservations software system.Providing exceptional customer service by answering questions and addressing guest needs.Promoting and selling spa/salon services to...

Are you a strategic thinker with a passion for driving business growth? Do you have experience leading cross-functional teams and implementing change management initiatives?Experian is seeking a talented Director of Enablement and Implementation to join our team and help us drive our transformation efforts.In this key role, you will be responsible for...

About the Job:We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Auxis. The successful candidate will be responsible for managing a team of customer support professionals, providing leadership and direction to ensure that they have the skills and resources needed to deliver exceptional customer...

About Us\At Marriott International, Inc, we're committed to delivering exceptional customer experiences that exceed our guests' expectations. Our team of dedicated professionals is passionate about providing warm, personalized service that makes every guest feel welcome and valued.\Your Role\As a Spa and Wellness Coordinator at our Costa Rica location, you...

As a key member of our Enablement Community Operations Org, you will play a pivotal role in developing solid frameworks, processes, and governance definitions to propel our team towards the next level of maturity.We seek an experienced leader who can leverage their customer experience expertise to establish robust foundations for tackling upcoming...

About the Position">The Customer Experience Associate will be responsible for providing exceptional customer service and technical support to our clients. This role requires a strong understanding of technical concepts and excellent communication skills to effectively resolve complex technical issues.">Key Responsibilities">">Provide technical support via...

About the Role:As a Customer Experience Advocate, you will play a critical role in identifying key issues in customer satisfaction and developing solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make proactive calls to address customer concerns.Your Key...

Overview:We are seeking a highly skilled Customer Service Representative to join our team at Equifax. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.Responsibilities:Provide quality professional customer service that consistently meets or exceeds company standards of excellence and...

About AligntechWe are a team of innovators who are passionate about transforming smiles and changing lives.We are looking for a Senior Manager, Problem and Demand Management to join our team and help us drive excellence in customer service.This role involves managing all facets of customer retention (CRM) including participating in the resolution of customer...

**About Us**Experian is a leading global information services company that empowers businesses to make informed decisions and unlock opportunities for growth. With a rich history spanning over 125 years, we have evolved into a dynamic tech company, harnessing the power of data and analytics to transform lives and create possibilities for consumers,...