Customer Experience Ambassador

hace 2 semanas


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

About Us

\

At Marriott International, Inc, we're committed to delivering exceptional customer experiences that exceed our guests' expectations. Our team of dedicated professionals is passionate about providing warm, personalized service that makes every guest feel welcome and valued.

\

Your Role

\

As a Spa and Wellness Coordinator at our Costa Rica location, you will play a key role in ensuring the smooth operation of our spa and wellness services. You will be responsible for scheduling appointments, managing reservations, and providing exceptional customer service to our guests.

\

Key Responsibilities

\
  • \
  • Schedule services for individuals and groups using our spa/salon reservations software system.\
  • Confirm scheduled services with guests and answer questions about available services and general property information.\
  • Update reservations/cancellations list throughout the day and inform providers of last-minute changes.\
  • Check in guests for appointments, confirm first and last name, and provide general spa orientation upon arrival.\
  • Promote and sell spa/salon services.\
  • Process guest payments for spa/salon services and obtain payment authorization as needed.\
  • Assist management in training, scheduling, counseling, motivating, and coaching employees.\
  • Report accidents, injuries, and unsafe work conditions to manager.\
  • Follow all company policies and procedures.\
  • Welcome and acknowledge all guests according to company standards.\
  • Anticipate and address guests' service needs.\
  • Develop and maintain positive working relationships with others.\
  • Comply with quality assurance expectations and standards.\
  • Stand, sit, or walk for an extended period of time.\
  • Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.\
  • Perform other reasonable job duties as requested by Supervisors.\
\

About Marriott International, Inc

\

We are a hospitality company with a global portfolio of brands, including JW Marriott, Marriott Hotels, and more. We're committed to delivering exceptional customer experiences that exceed our guests' expectations.



  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Company Culture**Mission-driven hospitality leader, Marriott International, Inc., prioritizes its associates' growth and development through unparalleled opportunities for advancement and continuous learning.We foster an inclusive environment where everyone feels valued and empowered to succeed, regardless of their background or perspective.We strive to...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About Us">At Marriott International, Inc., we are committed to delivering exceptional guest experiences that leave a lasting impression. Our luxury portfolio of brands, including JW Marriott and Marriott Hotels, is dedicated to advancing the art of hosting.">Job Summary">We are seeking a skilled Customer Experience Ambassador to join our team. As a key...


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Job OverviewAt Bill Gosling Outsourcing, we are seeking a highly skilled Customer Service Ambassador to join our team.The ideal candidate will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key ResponsibilitiesHandle customer service calls in a professional and courteous...


  • San Francisco, Heredia, Costa Rica Valor Global Information Technologies Cr A tiempo completo

    Overview: Valor Global Information Technologies Cr is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our clients' expectations.About the Job:As a Customer Service Ambassador, you will be responsible for building strong relationships with our clients and delivering exceptional support...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Specialist. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences for authors and content providers.The ideal candidate will possess excellent communication skills, both written...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a highly skilled Luxury Service Ambassador to join our team at Marriott International, Inc. As a key member of our spa and salon team, you will be responsible for delivering exceptional service experiences to our guests.Your primary focus will be on scheduling services, confirming appointments, and providing general property...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a highly skilled Housekeeping Ambassador to join our team at Marriott International, Inc. As a key member of our housekeeping staff, you will play a vital role in maintaining the cleanliness and appearance of our hotel.Key ResponsibilitiesMaintain the cleanliness and organization of all guest rooms, public areas, and back-of-house...

  • Service Ambassador

    hace 4 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    At Marriott International, we're committed to delivering exceptional experiences for our guests. As a Service Ambassador, you'll play a vital role in making every meal a memorable one.We're looking for talented individuals who are passionate about providing world-class service and creating unforgettable moments for our guests.In this role, you'll be...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    Join us at Aligntech, where innovation meets customer satisfaction! As a Customer Service Agent, you'll be part of a dynamic team that's dedicated to delivering exceptional experiences.This role offers a unique opportunity to make a real impact on our customers' lives. You'll work closely with our global team to resolve issues, provide solutions, and exceed...

  • Environmental Ambassador

    hace 24 horas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **About Us**Welcome to Marriott International, Inc., a global leader in hospitality. We strive to elevate the art of hospitality by innovating at every opportunity while keeping the comfort of the familiar all around the world.Our hotels offer a unique blend of luxury, style, and functionality, creating unforgettable experiences for our guests. Whether...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a highly skilled Food Service Ambassador to join our team at the Costa Rica Marriott Hotel Hacienda Belen.The successful candidate will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience and promoting a positive image of our brand.


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we empower individuals to unlock their full potential.We are seeking a Quality Customer Engagement Representative to join our team. As a key member of our customer service division, you will be responsible for delivering exceptional support and building long-lasting relationships with our clients.The ideal candidate will possess a minimum of 2...


  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    Mphasis, a leading digital transformation enterprise, is committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in helping clients navigate our products and services.Key Responsibilities:Resolve customer complaints and inquiries in a timely and professional mannerProvide detailed product...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    Role OverviewThis position is responsible for providing exceptional customer service to dental offices and labs over the telephone. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have prior experience in customer-facing roles.Key Responsibilities:Answer incoming calls from Straumann, Neodent,...


  • San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    About the JobAs a Technical Support Ambassador, you will play a critical role in providing exceptional customer support to our clients. Your expertise in resolving technical software problems will help us deliver high-quality solutions to our customers.Your ResponsibilitiesProvide technical support to our clients via phone, email, or chat.Resolve client...


  • San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

    Company OverviewSwarovski is a global leader in the luxury crystal and jewelry industry.Job DescriptionWe are seeking a highly skilled Junior Customer Service Specialist to join our team. The key purpose of this role is to deliver exceptional, seamless customer experience by listening to their needs, responding and solving inquiries efficiently according to...

  • Customer Experience

    hace 7 días


    San Francisco, Heredia, Costa Rica Uber A tiempo completo

    As a Foundations Program Manager within the Enablement Community Operations Org you'll play a key role to ensure that we develop solid frameworks, processes and governance definitions to help our team achieve our next level in the maturity stage.We are looking for an experienced, upbeat and trustworthy leader who is able to use its customer experience skills...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated Luxury Hospitality Ambassador to join our team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is memorable and unique.Main Responsibilities:Process operational needs and address guest requests in a timely and efficient...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    What We're Looking ForWe are seeking a highly motivated and detail-oriented individual to fill the role of Guest Experience Expert.Key qualifications include:Excellent communication and interpersonal skillsAble to work in a fast-paced environment and prioritize tasks effectivelyAbility to lift up to 50 pounds without assistance and 100 pounds with...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Company OverviewAt Marriott International, we're dedicated to delivering exceptional guest experiences that leave a lasting impression. Our hotels are designed to provide a unique and memorable experience for every guest, with a focus on attention to detail and genuine hospitality.Job SummaryWe're seeking a highly motivated and service-driven individual to...