Customer Experience Ambassador

hace 6 días


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

About Us

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At Marriott International, Inc., we are committed to delivering exceptional guest experiences that leave a lasting impression. Our luxury portfolio of brands, including JW Marriott and Marriott Hotels, is dedicated to advancing the art of hosting.

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Job Summary

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We are seeking a skilled Customer Experience Ambassador to join our team. As a key member of our operations, you will be responsible for providing personalized services to our guests, ensuring their stay with us is nothing short of unforgettable.

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Main Responsibilities

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  • Deliver exceptional customer service, addressing guest requests and resolving any issues promptly and professionally.">
  • Process operational needs, completing reports and maintaining accurate records to ensure seamless communication across departments.">
  • Empower guests by sharing the highlights of local areas, enhancing their overall experience and satisfaction.">
  • Maintain a safe work environment, adhering to company policies and procedures, protecting assets, and upholding quality standards.">
  • Ensure uniform, personal appearance, and communication meet professional expectations.">
  • Work effectively on your feet, moving around the property, and performing tasks that require manual dexterity, lifting objects weighing less than 10 pounds without assistance.">
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Requirements

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To succeed in this role, you must possess excellent communication and interpersonal skills, be able to multitask, and demonstrate a strong commitment to delivering exceptional guest experiences. Previous experience in hospitality or customer-facing roles is highly desirable.

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Benefits

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As a valued member of our team, you can expect a range of benefits, including opportunities for training, development, recognition, and career growth within our global organization.

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Culture

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We value diversity, inclusion, and equal opportunities. At Marriott International, we believe that our associates come first, and we strive to create an environment where everyone feels welcome, respected, and empowered to thrive.



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