Global Customer Experience Manager

Company OverviewExperian is the world's leading global information services company. We empower consumers and our clients to manage their data with confidence, helping individuals take financial control and access financial services, businesses make smarter decisions and thrive, lenders lend more responsibly, and organisations prevent identity fraud and...

The Global Employment Outsourcing (GEO) Team Leader will play a pivotal role in driving operational excellence at Safeguard Global. This key position is responsible for overseeing the GEO operations team, ensuring they deliver exceptional experiences for clients and employees alike.Key Responsibilities:Set clear objectives and measure performance...

Job DescriptionThe Customer Service Manager plays a crucial role in managing a team of Customer Service Representatives to deliver distinctive customer service to Straumann's customers in North America. This position requires strong leadership skills, with a focus on creating a culture of highly engaged employees.The ideal candidate will have experience...

**Join a team that is changing millions of lives.**Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...

We are seeking a highly motivated and experienced Auxis Customer Experience Manager to join our team. In this role, you will be responsible for leading and managing our customer support team to deliver exceptional service to our clients.The ideal candidate will have a strong background in customer service and experience in a leadership role. They will also...

**About the Role**:As Customer Experience Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business.You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

Job DescriptionWe are seeking a highly skilled CUSTOMER SERVICE REP I/LICENSEING CUSTOMER SUPPORT to join our team at Sgf Global.About the Role:To provide exceptional customer support, responding to technical inquiries and resolving issues efficiently.To work closely with internal teams to ensure seamless communication and issue resolution.To maintain...

Job DescriptionWe are seeking an experienced Customer Experience Program Manager to lead our employee commute services team. This role will be responsible for developing and implementing a best-in-class customer service program that drives sustainable transportation adoption among employees.The ideal candidate will have 2+ years of experience in...

Job Summary:The Senior Customer Experience Manager will play a critical role in ensuring exceptional customer satisfaction and productivity for Auxis clients. This key position requires a professional who can provide top-notch business and customer service support, both individually and as part of a project team.About the Role:The Senior Customer Experience...

About AligntechAligntech is a pioneering medical device company that's revolutionizing the dental and orthodontic industry. Our global team of talented employees develops innovative technology, tools, and treatment options to help dental professionals worldwide achieve exceptional clinical results.Role OverviewWe're seeking a skilled Global Experience...

**Job Description:**We are seeking an experienced Global Supply Chain Manager to join our team. As a key member of our supply chain department, you will be responsible for leading global procurement projects and managing supplier risk.Main Duties:Develop and implement global supply chain strategies to meet business objectivesManage cross-functional teams to...

As a Foundations Program Manager within the Enablement Community Operations Org you'll play a key role to ensure that we develop solid frameworks, processes and governance definitions to help our team achieve our next level in the maturity stage.We are looking for an experienced, upbeat and trustworthy leader who is able to use its customer experience skills...

**Role Summary**We are seeking an Incident Communications Manager to join our Global Operations Center team, responsible for providing 24/7 global monitoring and support of various technology platforms, products, and services.The ideal candidate will have strong customer communication skills, with the ability to communicate technical issues to non-technical...

Job DescriptionThe role of the CX Reporting and Analytics Specialist is to lead the annual Net Promoter Score (NPS) Program for North America across all Departments. Key responsibilities include setting the NPS strategy, leading the region through the annual survey process from account/contact selection through survey launch, action planning, working with BU...

About HuntsmanHuntsman Corporation is a global leader in the manufacturing and marketing of differentiated chemicals. With thousands of chemical products sold worldwide, we serve a diverse range of consumer and industrial end markets.We operate over 70 facilities across 30 countries, employing approximately 9,000 associates within our four distinct business...

Employee Experience and Culture ManagerDo you want to make a real difference in people's lives? As an Employee Experience and Culture Manager at Citi, you will play a critical role in shaping our organization's culture and employee experience.Company OverviewAt Citi, we're driven by a passion for progress and a commitment to creating economic value that is...

Pacific Barcode Latin America is committed to providing high-quality label printing solutions to our customers. As a key member of our team, the Customer Experience Manager will play a crucial role in ensuring that our customers receive exceptional service and support.This position requires strong communication and interpersonal skills, as well as the...

About UsTtec is a leading global customer experience technology and services company focused on designing, implementing and delivering transformative customer experiences for many of the world's most iconic and disruptive brands.The Opportunity:As a Sales Data Analyst, you will work with senior leaders to support the overall success and growth of Ttec.You...

About Bosch Service SolutionsBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging the latest technology and the Internet of Things, we develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Job DescriptionThe...

About the Job:We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Auxis. The successful candidate will be responsible for managing a team of customer support professionals, providing leadership and direction to ensure that they have the skills and resources needed to deliver exceptional customer...