Global Customer Service Representative

hace 2 semanas


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo
Job Description

We are seeking a highly skilled CUSTOMER SERVICE REP I/LICENSEING CUSTOMER SUPPORT to join our team at Sgf Global.

About the Role:

  • To provide exceptional customer support, responding to technical inquiries and resolving issues efficiently.
  • To work closely with internal teams to ensure seamless communication and issue resolution.
  • To maintain up-to-date knowledge of CRM (Salesforce) and technology support industry trends.

Requirements:

  • Experience in customer support, preferably in a technical support role.
  • Excellent English speaking skills, with the ability to communicate effectively.
  • Portuguese language proficiency is a plus.
  • Familiarity with Phone and CRM (Salesforce) systems.

What We Offer:

  • A dynamic and supportive work environment.


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