Service Delivery Lead

hace 3 semanas


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

Job Summary:
We are seeking a highly skilled and experienced Service Segment Management professional to lead and develop product support or solution(s) planning over entire lifecycle, ensuring conformance to pricing strategies, end-to-end service delivery, and sales readiness. The ideal candidate will represent services on product or solution core teams, provide service requirements into product development stages, and perform business analysis to drive business improvements.

Key Responsibilities:
- Lead service planning, implementation, and performance collaboratively with regions and WW teams.
- Develop and execute business cases to validate solutions and demonstrate services added value.
- Drive revenue and margin contribution for one solution or related set of services.
- Collaborate with product development teams to ensure service requirements are met.

Requirements:
- Typically 5+ years of experience in directly related business with a proven track record.
- First-level university degree or equivalent work experience; advanced degree is a plus.
- Excellent communication and planning skills, with the ability to influence within the same team and level.


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