Global Payment Solutions Delivery Lead
hace 1 día
A challenging opportunity has arisen for a highly motivated Sr. Program Manager to drive innovative payment solutions delivery at Amazon Support Services Costa Rica Srl.
About the RoleThis role will be part of a truly global team, driving conversations with stakeholders from various parts of the business. We innovate on behalf of our customers and implement new payment solutions, providing scalable processes and technology for business growth and needs.
Key Responsibilities- Identify requirements and create clear business requirements documents for initiatives where payment solutions are required.
- Lead and execute Payment roadmap and business expansion initiatives.
- Track, review and drive corrective actions so that all launches and subsequent AP Payment operations meet or exceed metrics and SLAs.
- Identify process and technology improvements that can be leveraged across regions or globally within AP and help drive implementation.
- Contribute towards Payment expansions related metrics.
- Participate or lead Payment optimization initiatives.
To succeed in this role, you should have:
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience working with external parties, like banks, and with key internal partners like Treasury and technology partners
- Understanding of different payment methods and high-level understanding of payment flows
- Master's degree, or MBA in finance, accounting or related field
- Examples of delivering results through operational excellence and process improvement methodology such as six sigma or kaizen
- Demonstrated ability to stay organized and meet deadlines while managing multiple priorities
- Experience with understanding complex process flows and driving process improvements
- Experience defining KPIs and operational metrics
- Understanding of international payment rules and regulations
Heredia, H, CRI
Estimated Salary$80,000 - $120,000 per year
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