Global Payment Solutions Program Manager

hace 2 meses


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Job Summary


This role is part of a truly global team, driving conversations with stakeholders from various parts of the business. We innovate on behalf of the payee, implementing new payment solutions that provide scalable processes and technology for business growth and needs.


Key Responsibilities



  • Identify requirements and create clear business requirements documents for initiatives where payment solutions are required.
  • Lead and execute Payment roadmap and business expansion initiatives.
  • Track, review, and drive corrective actions so that all launches and subsequent AP Payment operations meet or exceed metrics and SLAs.
  • Identify process and technology improvements that can be leveraged across regions or globally within AP and help drive implementation.
  • Contribute towards Payment expansions related metrics.
  • Participate or lead Payment optimization initiatives.

Requirements



  • 5+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Experience working with external parties, like banks, and with key internal partners like Treasury and technology partners.
  • Understanding of different payment methods and high-level understanding of payment flows.

About the Team


This role will be part of a truly global team, and will drive conversations with stakeholders from various parts of the business. We innovate on behalf of the payee and implement new payment solutions, which provide scalable processes and technology for the business growth and needs.


Location


Heredia, H, CRI


Requirements



  • 4+ years of driving process improvements experience.
  • Master's degree, or MBA in finance, accounting, or related field.
  • Examples of delivering results through operational excellence and process improvement methodology such as six sigma or kaizen.
  • Experience defining business requirements and helping identify solutions through both process improvement and technology.
  • Demonstrated ability to stay organized and meet deadlines while managing multiple priorities.
  • Experience with understanding complex process flows and driving process improvements.
  • Experience defining KPIs and operational metrics.
  • Understanding of international payment rules and regulations.

What Amazon Offers


Amazon is seeking a highly motivated Sr. Program Manager who wants to make a true difference in Global AP Payments. With a scale and complexity that does not exist at any other company, this person will drive innovative and cutting-edge payment solutions delivery for our growing and diverse global payee population.


About Amazon


We are a customer-obsessed company. We build products and services that empower customers around the world to live more healthy, enjoyable, and fulfilling lives.



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