Senior Service Delivery Strategist

hace 1 día


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo
About the Role

This is a highly rewarding opportunity to join our team as a Senior Service Delivery Strategist, focusing on partner success in the United States. As part of this role, you will serve as a trusted advisor to ServiceNow partners, assisting them in developing successful ServiceNow SPM Practices.

In this global position, you will drive cross-functional collaboration to execute Practice growth strategies, ensuring the capacity and competency needs of ServiceNow are met globally. You will collaborate with various teams to guarantee partners have access to necessary assets and training to successfully market and implement ServiceNow products/solutions.

Key responsibilities include conducting Practice building and validation sessions, enhancing quality metrics, providing insights to Alliance teams, maintaining and reporting key metrics, supporting escalations, and presenting executive-level insights.



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