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Sales Operations Specialist
hace 1 mes
ServiceNow is a global software company that helps organizations make the world work for everyone. Our technology enables businesses to simplify and automate their operations, improve customer experiences, and drive innovation.
Estimated Salary Range
$80,000 - $110,000 per year
Job Description
This role is a critical part of our sales team, responsible for ensuring forecast accuracy and identifying new revenue opportunities. Key responsibilities include:
- Attend regional forecast calls and perform pipeline analysis to guarantee forecast precision.
- Analyze current customer licensing, products, and usage to discover untapped revenue streams.
- Suggest creative pricing and payment solutions that balance customer needs with pricing policies.
- Review Quotes and Order Forms for accuracy and completeness.
- Evaluate all Orders to ensure they comply with pricing and discount policies.
- Maintain close relationships with Deals Desk, Finance, and Legal teams as needed for revenue recognition.
- Collaborate with Order Management to ensure booked sales opportunities are accurately reflected in the ServiceNow sales automation tool.
- Support the sales organization's requirements for Customer licensing compliance.
Qualifications
To succeed in this role, you'll need:
- 1-3 years of experience in Sales Operations within a software sales organization.
- Excellent organizational skills, attention to detail, and ability to thrive in a fast-paced environment.
- Proficiency in Microsoft Office, including PowerPoint, Word, and Excel.
- Experience working with CRM systems.
- A proven track record of supporting Sales Reps and Sales Territories.
- Strong listening, analytical, and organizational skills.
- Ability to prioritize tasks to meet business objectives.
- Effective written and verbal communication skills.
- A collaborative mindset and positive attitude.
- Results-driven approach.
- Fluency in Portuguese is a plus.
