Strategic HR Partner

hace 2 semanas

San José, San José, Costa Rica Smartsheet A tiempo completo

Job Summary

Smartsheet is looking for an Associate HR (People) Business Partner to join our People & Culture (P&C) team, and support our growing employee population in San Jose, Costa Rica.

About the Role

You will support our global P&C programs and work directly with our teams in the Costa Rica office. You will be a member of the People Business Partner (PBP) team collaborating with employees and leaders across functions at Smartsheet. You will report to the Director of People Business Partners, General & Administrative (G&A).

Key Responsibilities

  • Act as first point of contact for a variety of employee relations inquiries in the Costa Rica office; providing support and guidance to employees and front-line managers to help interpret policies, employment law, and best practices.
  • Assist with the full employee life cycle from onboarding through to off-boarding.
  • Assist with the input, maintenance, and accuracy of employee data, ensuring timeliness and completeness.
  • Partner with the Talent Acquisition, Compensation, Benefits, Payroll and PBP team to execute P&C programs and processes, and ensure they reflect local employment regulations and practices.
  • Participate on project teams supporting implementation of P&C programs and initiatives that drive organizational health such as performance management, talent reviews, employee engagement, change management, etc.
  • Assist the Manager and People Business Partner team with investigations, disciplinary action and grievances as required, ensuring appropriate documentation and record retention.
  • Ensure updates to existing and new P&C programs are communicated and implemented in the organizations you support.
  • Help implement, communicate, and train on Costa Rica-specific P&C programs and processes
  • Assist in gathering, analyzing data and sharing metrics with the business, in support of established People objectives and initiatives.
  • Contributes to HR processes, policies and procedures, and proposes changes or updates as needed.
  • Perform other duties as assigned, including interim coverage for other members of the People Business Partner team as needed.
  • Develop a continuous learning mindset for HR: follow industry trends, stay compliant with labor law.

Requirements

  • University degree in HR, business administration, or a related field preferred.
  • 3+ years of direct HR experience with emphasis on employee and manager relations.
  • Effective interpersonal skills, including the ability to interact with individuals inside and outside Smartsheet in a way consistent with our values and commitment to service.
  • Strong knowledge of HR disciplines and local employment law and practices.
  • Strong attention to detail, time management and organizational skills.
  • Ability to effectively interact and partner with employees and leaders at all levels.
  • Clear verbal and written communication skills, including Spanish and English language proficiency.
  • Comfort delivering presentations and facilitating workshops to various audience levels within an organization.
  • Ability to work independently, manage shifting priorities, demonstrate good personal judgment, and effectively handle tasks under pressure.
  • Ability to exercise discretion and confidentiality handle sensitive matters and information.
  • Experience using Microsoft Office and Google for Work.
  • Ability to consolidate information from various sources including feedback from others to reach sound decisions.
  • Problem-solving and decision making experience.
  • Experience with Smartsheet and Workday is a plus.

Perks & Benefits

  • Fully paid Health & Life insurance for full-time employees and family members
  • Equity - Restricted Stock Units (RSUs) for eligible roles
  • Monthly stipend to support your work and productivity
  • Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks including a counseling membership and your own personal Smartsheet account
  • Teleworking options from any registered location in Costa Rica (role specific)

'Smartsheet is an Equal Opportunity Employer' statement has been removed for brevity.

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