Account Development Specialist
hace 4 días
About the Role
We are seeking an experienced Account Development Specialist to join our Strategic Business Partnerships team at Amzn Support Srvcs Costa Rica. In this role, you will work closely with top-selling partners on the Amazon platform to drive business growth and improve end-customer experiences.
Responsibilities:
- Develop and execute joint business plans with Selling Partners to drive growth and improve business input metrics
- Deliver timely and accurate operational support to Selling Partners, meeting or exceeding SLA targets
- Collaborate with internal departments to resolve Selling Partner issues and questions quickly and effectively
- Teach Selling Partners how to be more successful on Amazon through education on available tools, policies, and growth opportunities
Requirements:
- 2+ years' experience in account management, sales, sales operations, marketing, buying, or customer service
- E-commerce experience preferred
- Program management and Scrum experience
- Strong communication and relationship-building skills
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