Channel Operations Support Specialist
hace 9 horas
Company Overview
Palo Alto Networks is a trailblazer in the cybersecurity industry, committed to providing innovative solutions to protect our digital way of life.
We are a company that challenges and disrupts the status quo, seeking innovators who share our passion for shaping the future of cybersecurity.
Job Description
This role requires a detail-oriented and process-driven individual to deliver data management, validation, and business reporting, as well as develop recommendations to support our Sales Operations organization and field personnel.
The ideal candidate will be working on partner and distributor accounts, updating our Tracker tool, and collaborating with internal sales operations teams to ensure projects are met and successfully delivered.
Key Responsibilities:
- Manage requests from internal organizations and partners
- Answer general questions and administration of Deal Registration
- Help coordinate Compliance Reviews with worldwide teams
- Provide clean housekeeping in SFDC
- Update Partner Locator tool
- Collaborate with Customer Support Team to provide feedback on Eval Tool
- Follow up on New Partner Applications and Partner Due Diligence Process
- Create Partner Letters and Manufacturing Forms
- Document processes and improve them where possible
- Assist with general and ad-hoc channel related requests
Required Skills and Qualifications
To succeed in this role, you will need:
- 2-4 years of Channels/Partners support experience in a high-tech company
- Demonstrated ability to develop processes, analyze results, manage high-priority projects, and meet tight deadlines
- Proven self-starter with a high-energy, company-first attitude that thrives in fast-paced environments
- Excellent verbal and written communication skills
- Ability to build trust, lead through influence, and collaborate across teams and functions
- Experience with SFDC, Google Suite, databases, or other data management tools
Benefits and Opportunities
Palo Alto Networks offers a dynamic work environment, opportunities for growth and development, and a commitment to diversity and inclusion. We are an equal opportunity employer and welcome applications from diverse candidates.
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