Operations Manager

hace 4 días


San José, San José, Costa Rica Smartsheet A tiempo completo
Job Description:

We are seeking an experienced Operations Manager to support our sales teams and channel partners throughout the sales cycle. The ideal candidate will have a strong background in Order Management, Sales Ops, or Deal Desk with 2+ years of experience at a SaaS organization.

Key Responsibilities:
  • Manage high-volume intake queues and partner deal registration processes.
  • Create custom order forms and provide guidance on complex deal structures.
  • Escalate specialized issues to appropriate stakeholders.
  • Craft business processes to improve sales efficiency.
  • Identify areas for improvement in the Quote to Cash Cycle.

Requirements:

The successful candidate will possess the following skills and qualifications:
  • 2+ years of experience working with channel partners.
  • Familiarity with financial or revenue recognition principles and contracting guidelines.
  • Experience in a high-volume/multi-transactional environment for EOM, EOQ, and EOY.
  • Ability to thrive in a fast-paced, evolving, high-growth environment.
  • Strong communication and problem-solving skills.

Benefits:

We offer a competitive salary range of $80,000-$110,000 per year, based on experience, as well as a comprehensive benefits package including fully paid Health & Life insurance, Equity - Restricted Stock Units (RSUs), a monthly stipend, and more.
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