Amazon Data Analyst for Operations Efficiency

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
Job Description

At Amazon Support Services Costa Rica SRL, we are seeking a highly skilled Business Analyst to join our Operations Analytics team. As a key member of this team, you will play a crucial role in providing insights and analytical solutions to drive operational efficiencies, uncover hidden risks and trends, reduce investigation errors and bad debt, improve customer experience, and predict & recommend optimizations for future state of BRP operations.

The ideal candidate will be responsible for modeling complex problems, discovering insights, and identifying opportunities through the use of business intelligence, data mining, and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards.

This is a high-impact role that directly impacts the bottom line of the business. Your work will involve applying a breadth of tools, data sources, and analytical techniques to answer high-impact business questions and present insights in a concise and effective manner.

Responsibilities:
- Use analytics and data mining techniques to solve complex problems and drive business decisions.
- Employ the appropriate tools and methodologies to discover patterns of risks, abuse, and help reduce bad debt.
- Design experiments, test hypotheses, and build actionable models to optimize BRP operations.
- Solve analytical problems and effectively communicate methodologies and results.
- Build analyses for product launches and operations and help predict workflow and capacity requirements for BRP operations.
- Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies.
- Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area.

Qualifications:
- Experience with SQL or ETL
- 1+ years of tax, finance, or a related analytical field experience
- Experience defining requirements and using data and metrics to draw business insights
- Bachelor's degree or equivalent
- 2+ years of complex Excel VBA macros writing experience

About Amazon Support Services Costa Rica SRL
We are an equal opportunity employer and welcome applications from diverse candidates. Our company offers a dynamic work environment, competitive salary, and benefits package. If you are a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply for this exciting opportunity.

Salary Range:$70,000 - $100,000 per year

  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Job Description:We are seeking a detail-oriented Data Analyst to join our Account Management team at Amazon Support Services Costa Rica Srl - B20. As a key member of our team, you will be responsible for analyzing data in Excel to assess performance drivers, validate order information, and compile reports to resolve discrepancies.About the Role:You will...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the Role:We are seeking a talented Data Analytics Leader to join our team at Amazon Support Services Costa Rica Srl. This is an exciting opportunity to lead business improvement initiatives and drive data-driven decision making.Company Overview:Amazon Fresh Grocery is a leading provider of grocery delivery services, and we are committed to delivering...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Role Overview: We seek a skilled professional to lead and deliver data governance related activities at a global level. This role combines stakeholder management, data governance, and requires the ability to quickly understand and explore various business processes, clearly communicate key findings and recommendations to senior leadership. Key...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the JobWe are seeking a highly skilled Data Science Fraud Analyst to join our team at Amazon Payment Risk Mining Analytics in San Jose, Costa Rica. As a key member of our team, you will be responsible for leveraging advanced analytical techniques and tools to uncover patterns, anomalies, and potential fraud schemes.Key ResponsibilitiesProvide...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the RoleAs a Chief Data Compliance Officer with Amazon Support Services Costa Rica Srl - B20's Finance Operations team, you will play a key role in ensuring the global compliance of our financial data. This exciting opportunity combines stakeholder management, data governance, and communication to drive business outcomes.The ideal candidate will have a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly skilled Business Intelligence Analyst to join our team at Amazon Support Services Costa Rica Srl. As a Business Intelligence Analyst, you will be responsible for analyzing and interpreting complex data to inform business decisions.Key ResponsibilitiesDesign and develop scalable, automated infrastructure for data...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **About the Role**We are seeking a skilled Latam Workflow Analyst to join our team at Amazon Support Services Costa Rica Srl. This is an exciting opportunity for a highly motivated individual to play a key role in ensuring daily service levels across all Operational Units.Responsibilities:Collaborate closely with CPA and GCC teams to guarantee seamless...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Description:We are seeking a highly skilled Strategic Account Manager to join our Amazon Support Services Costa Rica Srl team. This role is ideal for an experienced professional looking to drive growth and efficiency in a dynamic environment.About the Role:Manage a team of managers, setting strategy and vision to deliver exceptional seller support.Ensure...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **About the Role:**At Amazon Support Services Costa Rica Srl, we're seeking an experienced Operations Manager, Team Lead to join our team. This is a key leadership role responsible for managing campaign and creative teams, driving customer satisfaction, and improving efficiency through data analysis and best practices.As a seasoned operations leader, you...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    At Amazon Support Services Costa Rica SRL, we're seeking a seasoned Operations Manager to drive strategy and execution for our Content Publishing, Quality, and International Expansion teams. This is a unique opportunity to shape the future of our digital media operations and lead highly operational teams.The ideal candidate will have a proven track record of...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled Sr. Program Manager to join our Strategic Account Services (SAS) Business Accelerator Team (SBAT) in San Jose, Costa Rica.This is a fantastic opportunity for an experienced program manager to drive growth initiatives and own end-to-end delivery of strategic programs focused on accelerating 3P growth inputs...

  • Tse Workflow Analyst

    hace 2 meses


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. We're seeking a skilled Workforce Analyst to join our SEPO Vertical team. As a key member of our workforce management team, you will be responsible for monitoring and reporting on schedule deviations, working on real-time tickets, and driving real-time adherence to service levels and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Amazon Support Services Costa Rica Srl, we are seeking a skilled Rco Wfm Analyst to join our Registration & Compliance Operations team. In this role, you will be responsible for ensuring the highest level of customer satisfaction and protection through effective workforce management.Key Responsibilities:Develop and implement workforce management...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Amazon Support Services Costa Rica SrlWe are a leading provider of operational efficiency solutions, striving to deliver exceptional results for our clients.Salary: $65,000 - $80,000 per yearJob Description:In this role, you will work closely with cross-functional teams to ensure seamless operational processes and identify opportunities for...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Key Responsibilities:- Perform in-depth analysis and make necessary adjustments to files according to customer specifications.- Allocate tasks to Account Representatives.- Collaborate with Program Managers to acquire expertise in tools and processes.- Maintain regular communication with Account Executives regarding the status of their requests and ensure...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Role Overview:Amazon Support Services Costa Rica Srl is seeking a skilled Vendor Chargeback Specialist to join its team in Costa Rica. This hybrid role requires strong analytical and communication skills, as well as proficiency in English and Portuguese.Key Responsibilities:Analyze vendor chargeback disputes to identify root causes and develop effective...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Role OverviewWe are seeking a talented Strategic Data Analyst to join our Regulatory Intelligence team at Amazon Support Services Costa Rica SRL - B20.About the RoleThis is an exciting opportunity to leverage your analytical skills and business acumen to drive analysis and insights that inform meaningful business decisions. As a Strategic Data Analyst, you...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    OverviewAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Financial Analyst to join its Global Credit team. This individual will play a critical role in analyzing and evaluating credit models for Amazon's global customers, ensuring timely and accurate assessments of credit risk.The ideal candidate will possess excellent analytical...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About Microsoft OperationsMicrosoft Enterprise Direct Services within Microsoft Business Operations provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. Our team is accountable for designing and executing transactional services across the Enterprise customer lifecycle.We are seeking a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    As an Offshoring Specialist at Amazon Support Services Costa Rica Srl - B20, you will play a key role in driving new business growth and maximizing revenue by helping launch high-potential merchants that deliver competitive selection, pricing, and availability on Amazon's marketplace.**Key Responsibilities:**Integrate seller content to Amazon's platform...