Financial Services Representative
hace 3 días
**About Us**
At Western Union, we are committed to making financial services accessible to everyone. We believe that our employees play a crucial role in achieving this goal.
**Role Overview**
The Associate Collector is an exciting opportunity to join our Retail Collections Operations team. As a key member of our team, you will be responsible for contacting customers to determine the reason for payment delinquency and obtain payment commitment.
**Key Responsibilities**
- Contacting customers via phone to understand reasons for payment delinquency and obtain payment commitments
- Utilizing computerized systems for tracking, information gathering, and troubleshooting
- Responding to customer inquiries and resolving problems
**Requirements**
- Bachelor's degree preferred
- Less than 18 months of finance, accounting, or collections experience
- Flexible and adaptable
- Able to influence and drive execution
**What We Offer**
We offer a range of benefits that support your well-being and career development. Some of these include:
- Paid time off, including extended maternity leave
- In-house company doctor services
- Continuing education opportunities
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible working schedules
- Referral program awards
- Employee resource groups and committees to volunteer with
- Carpooling program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria subsidy
**Why Join Us?**
As a global leader in financial services, we offer opportunities for growth and development in a multicultural environment. Our diverse team of over 8,000 employees serves 200 countries and territories, reaching customers around the globe.
Join us and become part of a team that makes a difference in people's lives.
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