Financial Services Representative

hace 3 días


San José, San José, Costa Rica Western Union A tiempo completo

**About Western Union**

We are a global leader in financial services, committed to making money move for better. Our team of over 8,000 employees serves 200 countries and territories, reaching customers around the world.

**Our Mission**

We aim to become the world's most accessible financial services company, transforming lives and communities.

**Job Summary**

We are seeking an Associate Collector to join our Retail Collections Ops team. As an Associate Collector, you will be responsible for contacting customers to determine the reason for payment delinquency in Western Union.

**Key Responsibilities**

  • Perform one or more operational support functions: Accounts Receivable reviews/investigations, negotiation of receivable settlements, remittance tracking, database maintenance, documentation control, and tracking of collection agency placements.
  • E nsure all requests are processed accurately and within Service Level Agreements.

**Requirements**

  • Bachelor's degree preferred.
  • Less than 18 months of finance, accounting, or collections experience.
  • Flexible and adaptable.
  • Ability to influence and drive execution.

**Benefits**

In Costa Rica, we offer:

  • Paid time off including extended maternity leave.
  • In-house company doctor services.
  • Continuing Education.
  • Transportation services options.
  • Parking spaces.
  • Hybrid model work.
  • Flexible Working Schedules if applicable.
  • Referral Program award.
  • Employee Resource Groups (ERG) and committees to volunteer with.
  • Carpooling Program.
  • Price Smart membership.
  • Pan American Medical and Life insurance.
  • Cafeteria Subsidy.


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