Workplace Operations Manager
hace 1 mes
Smartsheet is seeking a highly organized and detail-oriented Workplace Lead to join our team in San Jose, Costa Rica. As a key member of our Workplace Services team, you will be responsible for managing office and facility operations, ensuring a seamless and efficient work environment for our employees.
Key Responsibilities:- Manage vendor relationships to ensure Workplace Service programs meet company needs and global program standards.
- Coordinate with building management to maintain facility cleanliness, appearance, and functionality.
- Act as the lead for our corporate food and beverage program, partnering with the Workplace Experience Program Manager to meet program goals and objectives.
- Manage shipping services for all incoming and outgoing business-related packages.
- Plan and execute employee experience events, including setup and catering logistics.
- Manage inventory and order fulfillment of company-branded merchandise for new hire welcome kits or to support Workplace Service programming.
- Manage asset process for Workplace Services assets.
- Assist HR and IT with onboarding and offboarding employees and contractors.
- Support employees and maintain a high level of engagement in the employee experience.
- Greet candidates and guests, manage packages and vendor visits.
- Be a Smartsheet cultural ambassador by recognizing and developing the culture of the office while championing the Smartsheet Way.
- Provide administrative support to other departments as able based on priority list.
- 4+ years of relevant experience in office or facilities management.
- Strong prioritization skills.
- Ability to provide occasional coverage outside of normal business hours.
- Familiarity with Google Drive, Docs, and Slides.
- Analytical and data-driven approach.
- Customer service skills consistent with our values and commitment to employee, candidate, and visitor experience.
- Ability to manage highly sensitive situations.
- Comfortability with frequent change.
- Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed.
- Fully paid Health & Life insurance for full-time employees and family members.
- Equity - Restricted Stock Units (RSUs) for eligible roles.
- Monthly stipend to support your work and productivity.
- Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program.
- 20 weeks fully paid Maternity Leave.
- 12 weeks fully paid Paternity/Adoption Leave.
- Personal paid Volunteer Day to support our community.
- Opportunities for professional growth and development including access to Udemy online courses.
- Company Funded Perks including a counseling membership and your own personal Smartsheet account.
- Teleworking options from any registered location in Costa Rica (role specific).
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