Desktop Support Specialist
hace 1 mes
Supporting the Future of Business
At Bill Gosling Outsourcing, we are seeking a highly skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the smooth operation of our systems.
Key Responsibilities:
- Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment of workstations, portable devices, keyboards, mice, monitors, and telephony equipment
- Support IT Department with technology-related tasks when required, including data center and office cabling
- Monitor daily operations and enhance processes to maximize technology efficiency
Requirements:
- High School Diploma or equivalent / 2 years in Tertiary Education for Philippines and Trinidad & Tobago
- Post-Secondary education in a related IT field would be preferred
- Knowledge of Information Technology in relation to supporting Hardware and Software
- Minimum six months successful experience with the Company, or the equivalent Information Technology related experience outside of the Company
What We Offer:
- Performance Bonus and Annual merit increase
- Birthday day off (paid), Marriage Leave (3 days paid), and Bereavement Leave (3 days paid)
- Casual Dress Code
- Free counseling sessions
- Point-to-point transportation
- Asociacion solidarista
- Dental Benefit
- SmartFit Partnership
- Free parking for all employees
- Free coffee/tea all day long
- An amazing work culture where you can learn and grow
- Opportunities for internal growth within the company
Our Core Values:
- Never Satisfied - We strive for excellence in everything we do.
- Able to Grow, Eager - We encourage continuous learning and growth.
- Make Others Better - We believe in supporting each other to achieve our goals.
- Creativity and Innovation - We aim to stay ahead of the curve with innovative solutions.
- Have Fun, Energetic - We celebrate our wins and have fun along the way.
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