Desktop Support Specialist

hace 1 mes


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

Supporting the Future of Business

At Bill Gosling Outsourcing, we are seeking a highly skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the smooth operation of our systems.

Key Responsibilities:

  • Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment of workstations, portable devices, keyboards, mice, monitors, and telephony equipment
  • Support IT Department with technology-related tasks when required, including data center and office cabling
  • Monitor daily operations and enhance processes to maximize technology efficiency

Requirements:

  • High School Diploma or equivalent / 2 years in Tertiary Education for Philippines and Trinidad & Tobago
  • Post-Secondary education in a related IT field would be preferred
  • Knowledge of Information Technology in relation to supporting Hardware and Software
  • Minimum six months successful experience with the Company, or the equivalent Information Technology related experience outside of the Company

What We Offer:

  • Performance Bonus and Annual merit increase
  • Birthday day off (paid), Marriage Leave (3 days paid), and Bereavement Leave (3 days paid)
  • Casual Dress Code
  • Free counseling sessions
  • Point-to-point transportation
  • Asociacion solidarista
  • Dental Benefit
  • SmartFit Partnership
  • Free parking for all employees
  • Free coffee/tea all day long
  • An amazing work culture where you can learn and grow
  • Opportunities for internal growth within the company

Our Core Values:

  • Never Satisfied - We strive for excellence in everything we do.
  • Able to Grow, Eager - We encourage continuous learning and growth.
  • Make Others Better - We believe in supporting each other to achieve our goals.
  • Creativity and Innovation - We aim to stay ahead of the curve with innovative solutions.
  • Have Fun, Energetic - We celebrate our wins and have fun along the way.


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