Technical Support Specialist
hace 2 meses
**COMPANY OVERVIEW**
At Bill Gosling Outsourcing, we strive to create a fun, diverse, and engaging workplace that promotes both personal and professional growth.
**POSITION SUMMARY**
This Desktop Support Technician position is responsible for providing technical support to end users within our business for their basic information technology related needs in relation to hardware and software.
**KEY RESPONSIBILITIES**
- Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment of workstations, portable devices, keyboard, mice, monitors and telephony equipment
- Assist the business and operational/support staff with supporting helpdesk related processes, tasks, and project items over a variety of channels including voice, SMS and chat
- Support IT Department with technology related tasks when required including data center and office cabling
- Monitor daily operations and enhance processes to maximize technology efficiency
- Knowledge of Information Systems in relation to supporting workstations, portable devices, keyboards, mice, monitors, telephony software including hardware and software
- Champion company core values and other company programs
**REQUIRED EXPERIENCE/QUALIFICATIONS**
- High School Diploma or equivalent / 2 years in Tertiary Education for Philippines and Trinidad & Tobago
- Post-Secondary education in a related IT field would be preferred
- Knowledge of Information Technology in relation to supporting Hardware and Software
- Minimum six months successful experience with the Company, or the equivalent Information Technology related experience outside of the Company
- Previous experience working with Information Technology Systems in supporting a Windows, Linux or Mac environment for hardware and software
**WHY WORK WITH US?**
- Performance Bonus and Annual merit increase
- Birthday day off (paid), Marriage Leave (3 days paid), and Bereavement Leave (3 days paid)
- Casual Dress Code
- Free counseling sessions
- Point-to-point transportation
- Asociacion solidarista
- Dental Benefit
- SmartFit Partnership
- Free parking for all employees
- Free coffee/tea all day long
- An amazing work culture where you can learn and grow
- Opportunities for internal growth within the company
- New site - beautiful new office setting with a view
- Onsite games room with a rest & relaxation area
**COMPANY VALUES**
- Never Satisfied - Do you have a fire in your belly to win?
- Able to Grow, Eager - In order to get better, you must crave to learn continually.
- Make Others Better - Simply put, for our business to survive and thrive, it will only happen if we all get better.
- Creativity and Innovation - Methods of doing business are rapidly evolving.
- Have Fun, Energetic - We focus on celebrating our wins along the way, laughing at ourselves and with our peers, and generally having some fun keeps the right balance for the family.
**HOW TO APPLY**
For more information, please check our social media channels.
-
Technical Systems Specialist
hace 2 meses
San José, San José, Costa Rica Northwind Technical Services A tiempo completoCompany Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we are seeking a highly skilled Technical Support Specialist to join our Customer Service & Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex customer technical issues related to cloud security and networking.Key Responsibilities:Investigate and resolve complex customer technical...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is seeking a Technical Support Specialist to own, troubleshoot and solve customer technical issues. This role offers an opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.About the RoleThis position is part of Microsoft's Customer Experience &...
-
Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Oracle A tiempo completoOracle is seeking a skilled Technical Support Specialist to join our Support organization.About the Role:This is an exciting opportunity for a highly motivated and customer-focused individual to deliver post-sales support and solutions to Oracle customers.Key Responsibilities:Resolve post-sales non-technical customer inquiries via phone and electronic...
-
Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Tek Experts A tiempo completoOverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Tek Experts. As a key member of our Cybersecurity & Resiliency team, you will be responsible for providing technical guidance and support to our customers.About the RoleThe ideal candidate will have 2-3 years of experience in technical support, customer success,...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Zuora A tiempo completoAbout the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is a people-driven organization that prioritizes delivering exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for. We support all our employees in helping them realize their greatest...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Wipro Limited A tiempo completoWipro Limited is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to clients, resolving complex issues, and ensuring seamless process execution.About the RoleThis role offers a competitive salary of $65,000 per year, commensurate with...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Sykes Costa Rica A tiempo completoCompany OverviewSykes Costa Rica is a leading customer service provider with a passion for delivering exceptional experiences.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team in Sykes Costa Rica. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. Key Responsibilities:The successful candidate will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. This includes resolving complex technical problems for...
-
Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Wipro Limited A tiempo completoJoin Wipro Limited, a leading global IT services company, in the exciting role of Technical Support Specialist. As a key member of our team, you will provide top-notch technical support to clients and ensure seamless issue resolution.Key Responsibilities:- Provide expert technical assistance to clients via phone, email, or chat- Troubleshoot complex...
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a customer-focused Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our global team, you'll provide exceptional technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.This role is an excellent opportunity for...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Intel A tiempo completoJoin Intel as a Technical Support SpecialistIntel is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT team, you will be responsible for delivering exceptional support to end-users, ensuring seamless adoption and utilization of Microsoft 365 technologies. Your expertise will enable the delivery of high-quality...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completo**About the Role**We're seeking a Technical Support Specialist to join our Microsoft Intune team. As a member of our team, you'll work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.**Responsibilities**The Microsoft Intune team provides reactive support for mobile...
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoAre you passionate about technology and customer service? Do you thrive in a fast-paced environment where no two days are the same?Tek Experts is seeking a skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you will provide world-class technical support to Microsoft commercial and...
-
Syniverse Technical Support Specialist
hace 4 días
San José, San José, Costa Rica Syniverse A tiempo completoJob OverviewSyniverse is a leading provider of cloud-based services and technologies for the world's most connected companies. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer support and ensuring that our customers' technical needs are met.
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoCompany OverviewTek Experts is a technology services and support company that delivers specialized and unique solutions for clients. Our agile, relationship-based support helps large enterprises thrive.About the RoleWe're seeking a customer-oriented Technical Support Specialist to work on behalf of our client to resolve complex customer cases. This role...
-
Cloud Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoJob OverviewThe role of a Cloud Technical Support Specialist is to provide expert-level technical support for customers experiencing issues with Microsoft cloud products.This position requires a strong understanding of cloud computing, problem-solving skills, and the ability to work effectively in a team environment.