Customer Service Team Lead
hace 6 días
Ecolab seeks a Customer Service Team Lead to drive operational excellence and customer satisfaction. This role leads systematic issues analysis, improving customer experience and implementing dynamic solutions.
Key responsibilities include:
- Leading and developing associates
- Monitoring, coordinating and evaluating the Customer Service Team
- Developing and achieving performance goals and objectives
The ideal candidate has 2+ years of experience in leading large teams and 4 years of Customer Service experience. Strong oral and written communication skills are essential, as well as Excel proficiency.
Preferred qualifications include experience with JDE, Microsoft Office Suite software and ability to work independently in a multi-division environment.
Ecolab is committed to diversity and inclusion, and we believe that the best teams are diverse and inclusive. We recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.
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