Digital Banking Payments Specialist

hace 17 horas


San José, San José, Costa Rica Western Union A tiempo completo

**About Western Union**

We are a global leader in the financial services industry, striving to make financial services accessible to humans everywhere. Our diverse team of over 8,000 employees serves 200 countries and territories, reaching customers around the globe.

At Western Union, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. We're positioned to become the world's most accessible financial services company – transforming lives and communities.

**Job Summary**

The Digital Banking Analyst, Payments will play a critical role in developing processes, procedures, and metrics to measure the quality and effectiveness of Global Operations. This position will manage WU Digital banking Card disputes and collections process, building necessary relationships with process owners, including vendor sites, ROC leadership, training, quality assurance and metrics teams.

**Key Responsibilities**

  • Develops and enhances processes, procedures, and metrics to measure the quality and effectiveness of Global Operations
  • Manages WU Digital banking Card disputes and collections process


  • San José, San José, Costa Rica Western Union A tiempo completo

    Company OverviewWestern Union is a leading FinTech company that aims to be one of the world's largest digital payment processors. With over 10,000 employees spanning 200 countries and territories, we believe that when money moves, better things happen.SalaryThe estimated annual salary for this position in Santa Ana, Costa Rica ranges from $45,000 to $60,000...

  • Digital Payments Expert

    hace 17 horas


    San José, San José, Costa Rica Western Union A tiempo completo

    Western Union is a FinTech leader that empowers families, businesses, and individuals to move money with ease.We're a team of over 8,000 people spanning 200 countries and territories, driven by our values of purpose, global mindset, and trustworthiness. Our mission is to improve financial services for all, making money move better.Our Team:We're seeking a...


  • San José, San José, Costa Rica Western Union A tiempo completo

    Transforming Financial Services with Western Union">We're looking for a talented individual to join our team as a Digital Payments Analyst in Costa Rica. As a key member of our WU Digital Payments team, you will play a critical role in analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of...


  • San José, San José, Costa Rica Convera A tiempo completo

    As a Digital Payments Resolution Expert at Convera, you will play a vital role in ensuring seamless payment transactions between customers and banking partners. Based in the heart of Santa Ana, this position requires effective communication, negotiation, and problem-solving skills to resolve complex payment issues.Responsibilities include:Identifying time-...

  • Associate, Payments

    hace 3 meses


    San José, San José, Costa Rica Western Union A tiempo completo

    **Unlock Your Potential in Digital Payments**At Western Union, we're transforming lives and communities by making financial services accessible to humans everywhere. As a Payments Associate, you'll join our WU Digital Payments team and be responsible for analyzing the performance of various products to improve the functionality of bank transfers and...


  • San José, San José, Costa Rica Convera A tiempo completo

    As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...


  • San José, San José, Costa Rica Convera A tiempo completo

    Salary: The estimated monthly gross salary for this role is approximately $85,000 - 110,000 USD.About the Role:We are seeking a skilled Global Payments Specialist to join our team at Convera. Based in Santa Ana, this role will involve facilitating effective identification and resolution of customer and banking partner inquiries to payment transactions. As a...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Digital Payments Specialist**Western Union is seeking a skilled Digital Payments Specialist to join our WU Digital Payments team. As a key member of the team, you will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.**Key Responsibilities:**Implement...


  • San José, San José, Costa Rica Convera A tiempo completo

    As a key member of Convera's global team, you will be responsible for delivering exceptional customer service and ensuring the smooth resolution of payment transactions. This role requires strong communication skills, attention to detail, and the ability to build relationships with internal and external stakeholders.Key Responsibilities:Identify and resolve...


  • San José, San José, Costa Rica Convera A tiempo completo

    Job DescriptionAs a Global Payments Resolution Specialist at Convera, you will play a vital role in ensuring seamless payment transactions for our clients. Located in our Santa Ana office, you will be part of a dynamic team that resolves customer and banking partner inquiries efficiently.The ideal candidate will have excellent communication skills, both...


  • San José, San José, Costa Rica Western Union A tiempo completo

    About This RoleWe are seeking a highly skilled Digital Collections and Payments Leader to join our team in Costa Rica.


  • San José, San José, Costa Rica Western Union A tiempo completo

    Transformative Leadership Role: Elevate Digital Payments CapabilitiesWe are seeking a seasoned Digital Collections and Payments Operations Leader to spearhead the oversight and management of money transfer operations for Western Union Global Digital Collections & Payments infrastructure. This pivotal role requires strategic vision, exceptional leadership...


  • San José, San José, Costa Rica Western Union A tiempo completo

    About the RoleWe are seeking a Senior Data Analyst to join our WU Digital Payments team. As a key member of our team, you will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.

  • Financial Services Expert

    hace 4 semanas


    San José, San José, Costa Rica Western Union A tiempo completo

    About the RoleWe are seeking a highly skilled Financial Services Expert to join our team in Costa Rica. As a key member of our Digital Payments team, you will play a critical role in analyzing the performance of various products and services.In this exciting opportunity, you will have the chance to unleash your potential and explore new challenges and...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Job Summary:We are seeking a skilled and motivated Customer Support Representative to join our team at Trevipay. As a Payments Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.About Us:Trevipay is a leading global B2B payments and invoicing network,...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    At Now Digital Talent, we are seeking a highly skilled Digital Marketing Specialist to join our team in San José, Costa Rica.As a key member of our marketing department, you will be responsible for maintaining and optimizing our Google Ad accounts, analyzing campaign results to identify trends and areas for improvement, and developing strategies to maximize...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    About Now Digital TalentWe are a fast-paced digital marketing agency seeking a talented Junior Graphic Designer to support our creative team.Key ResponsibilitiesCreate eye-catching graphics for various digital campaigns, including social media posts, banner ads, email templates, and landing pages.Develop innovative design concepts that align with client...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    We are Now Digital Talent, a forward-thinking digital marketing agency driven by innovation and creativity. Our team is seeking a skilled and ambitious Visual Experience Designer to join our ranks.About the RoleThe ideal candidate will be responsible for crafting visually stunning graphics and visual experiences that captivate our audience across various...


  • San José, San José, Costa Rica Mastercard A tiempo completo

    Job SummaryWe are seeking a skilled Project Management Consultant to join our team as a Client Engagement Specialist. In this role, you will be responsible for managing individual projects with minimal supervision, including tracking metrics, managing complex analyses, and preparing communications to report back to clients and internal leadership.About the...


  • San José, San José, Costa Rica Convera A tiempo completo

    Company OverviewAt Convera, we are a leading non-bank B2B cross-border payments company serving over 30,000 customers worldwide.Job DescriptionAs a Banking Payments Investigator with our Santa Ana office, you will play a vital role in facilitating the identification and resolution of customer and banking partner inquiries related to payment transactions.The...