Digital Banking Payments Specialist
hace 17 horas
**About Western Union**
We are a global leader in the financial services industry, striving to make financial services accessible to humans everywhere. Our diverse team of over 8,000 employees serves 200 countries and territories, reaching customers around the globe.
At Western Union, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. We're positioned to become the world's most accessible financial services company – transforming lives and communities.
**Job Summary**
The Digital Banking Analyst, Payments will play a critical role in developing processes, procedures, and metrics to measure the quality and effectiveness of Global Operations. This position will manage WU Digital banking Card disputes and collections process, building necessary relationships with process owners, including vendor sites, ROC leadership, training, quality assurance and metrics teams.
**Key Responsibilities**
- Develops and enhances processes, procedures, and metrics to measure the quality and effectiveness of Global Operations
- Manages WU Digital banking Card disputes and collections process
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