Digital Payments Specialist
hace 1 día
Company Overview
Western Union is a leading FinTech company that aims to be one of the world's largest digital payment processors. With over 10,000 employees spanning 200 countries and territories, we believe that when money moves, better things happen.
Salary
The estimated annual salary for this position in Santa Ana, Costa Rica ranges from $45,000 to $60,000 depending on experience.
Job Description
As a Digital Payments Specialist at Western Union, you will play a key role in our team involved in advanced projects of digital payments processes. Your primary responsibilities will include:
- Collaborating with cross-functional teams to develop and implement digital payment solutions;
- Providing expert-level support for online payments and banking systems;
- Analyzing and resolving complex issues related to product and process knowledge;
- Maintaining high levels of customer satisfaction through excellent communication and problem-solving skills.
Required Skills and Qualifications
To succeed in this role, you must have:
- English language proficiency (B2+);
- MS Office proficiency, especially as an Excel intermediate user;
- A college degree or equivalent experience;
- Online payments and banking experience preferred;
- Ability to work independently and proactively;
- Strong analytical, technical, and problem-solving skills;
- Customer experience mindset;
- Willingness to learn and adapt quickly to new concepts and requirements;
- Confidence in making decisions with little supervision;
- Self-motivation and results-oriented approach;
- Strong written, verbal, and organizational skills;
- Critical thinking and problem-solving skills;
- Innovation, automation, and simplification mindset.
Benefits
As a Digital Payments Specialist at Western Union, you can expect a competitive salary package, comprehensive benefits, and opportunities for career growth and development. We offer flexible working hours, including day shifts from 8:00 am to 5:00 pm with Thursdays and Sundays off. Join us and contribute to shaping the future of digital payments
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