Digital Payments Analyst

hace 3 días


San José, San José, Costa Rica Western Union A tiempo completo

Transforming Financial Services with Western Union

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We're looking for a talented individual to join our team as a Digital Payments Analyst in Costa Rica. As a key member of our WU Digital Payments team, you will play a critical role in analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.

In this exciting opportunity, you will have the chance to work with cutting-edge technologies and tools, such as PowerBI and Excel, to produce datasets and reports for analysis. Your excellent analytical, critical thinking, and problem-solving skills, combined with your ability to work independently and take ownership of various parts of a project/initiative, make you an ideal candidate for this role.

Key Responsibilities:

  • Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
  • Consult users and lead cross-functional teams to address business issues.
  • Process offline tasks associated with loss management or payments assignments for Digital products at a global scale.
  • Support internal and external payment inquiries and engage payment vendors when necessary.
  • Perform various administrative functions, including reporting and maintaining account notes.

Requirements:

  • A college or higher degree with 1 year of experience working in the financial sector.
  • Online payments and banking experience is preferred.
  • Fluency in English with outstanding verbal, writing, and listening skills (B2+).
  • Excellent teamwork spirit and ability to work with peers, stakeholders, and management to support personal and professional development of the team/employees.
  • Ability to produce datasets and reports for analysis using PowerBI and Excel.
  • MS Office proficiency.

About the Opportunity:

  • We offer a competitive salary of $45,000 - $65,000 per annum, depending on experience.
  • A hybrid work model that allows for flexibility and work-life balance.
  • A comprehensive benefits package, including paid time off, extended maternity leave, and access to company doctor services.
  • Opportunities for career growth and professional development.
  • A dynamic and diverse team environment that encourages collaboration and innovation.

Join us at Western Union



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