Digital Transaction Analyst

hace 2 semanas


San José, San José, Costa Rica Western Union A tiempo completo
Job Overview

We are seeking a skilled Digital Transaction Analyst to join our team in Costa Rica. As a key member of our Digital Review Team, you will play a crucial role in ensuring the integrity of digital transactions.

**Estimated Salary:** $55,000 - $65,000 per annum, depending on experience and qualifications.

About the Role

The successful candidate will be responsible for analyzing digital transactions to prevent fraudulent activity. You will work closely with our team to resolve problems, decide when to escalate cases, and implement regular transaction/customer profile verification handling procedures.

You will have the opportunity to develop your skills in Risk Assessment and provide an excellent customer experience after completing our comprehensive training program.

Key Responsibilities
  • Analyze digital transactions to identify potential risks and prevent fraudulent activity.
  • Work collaboratively with the team to resolve problems and make informed decisions.
  • Implement regular transaction/customer profile verification handling procedures.
  • Develop and maintain knowledge of risk assessment and compliance regulations.
Requirements

To be successful in this role, you will need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment with minimal supervision.
  • Fluency in English (written and verbal).
  • High school education is required.
Benefits

As an employee of Western Union, you can enjoy a range of benefits, including:

  • Paid time off, including extended maternity leave.
  • In-house company doctor services.
  • Continuing Education opportunities.
  • Transportation services options.
  • Parking spaces.
  • Hybrid model work.
  • Flexible Working Schedules.
  • Referral Program award.
  • Employee Resource Groups (ERG) and committees to volunteer with.
  • Carpooling Program.
  • Price Smart membership.
  • Pan American Medical and Life insurance.
  • Cafeteria Subsidy.


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