Business Systems Analyst for Digital Business Team

hace 4 semanas


San José, San José, Costa Rica Western Union A tiempo completo

Role Summary

We are seeking a highly skilled Business Systems Analyst to join our Digital Business team. As a key member of the team, you will be responsible for analyzing and optimizing our business performance.

Key Responsibilities

  • Track and review financial and customer Key Performance Indicators (KPIs) to understand the impact of new features, product enhancements, pricing changes, and macroeconomic factors.
  • Analyze business data to identify optimization opportunities and provide recommendations to improve business performance.
  • Build and maintain financial and customer forecasting models to support business planning and decision-making.
  • Design and develop reports and dashboards to provide insights into business performance and identify areas for improvement.
  • Conduct competitive analysis to assess our main competitors and identify opportunities to improve our market position.

Requirements

  • 2+ years of experience as a Financial/Business Analyst or similar role with a focus on forecasting, modeling, and data analysis.
  • Academic background in Business, Finance, Marketing, Accounting, Industrial Engineering, Statistics, or a related field.
  • Proficiency in Excel, Power BI, or similar data modeling tools.
  • Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable parts.
  • Intermediate to Advanced English language skills.

Preferred Qualifications

  • Knowledge of Latin America and/or Caribbean businesses.
  • Experience gathering data from multiple sources and drawing conclusions to deliver recommendations.
  • Familiarity with SQL, Snowflake, and DAX.

About Western Union

Western Union is a leading financial services company that is transforming lives and communities through our innovative products and services. We are a diverse and passionate team of over 8,000 employees serving 200 countries and territories.

Our Benefits

We offer a comprehensive benefits package, including paid time off, extended maternity leave, in-house company doctor services, and more.


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