Business Solutions Analyst

hace 2 meses


San José, San José, Costa Rica Encora A tiempo completo

At Encora, we're looking for a skilled Business Solutions Analyst to join our team. As a Senior Business Analyst, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements.

You will help us accelerate our customers' business results by innovating cutting-edge digital products.

Key Responsibilities:

  • Perform requirements analysis with Product Managers, Directors, and other stakeholders to drive features and ensure solutions meet business needs and requirements.
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Perform user acceptance testing.
  • Manage projects, develop project plans, and monitor performance.
  • Prioritize initiatives based on business needs and requirements.
  • Serve as a liaison between stakeholders and users.
  • Manage competing resources and priorities.
  • Lead ongoing reviews of business processes and develop optimization strategies.
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Conduct meetings and presentations to share ideas and findings.
  • Document and communicate the results of your efforts.
  • Effectively communicate your insights and plans to cross-functional team members and management.
  • Gather critical information from meetings with various stakeholders and produce useful reports.
  • Work closely with clients, technicians, and managerial staff.
  • Update, implement, and maintain procedures.
  • Monitor deliverables and ensure timely completion of projects.

Requirements:

  • A bachelor's degree in business or a related field or an MBA.
  • A minimum of 5 years of experience in business analysis or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical skills.
  • Excellent documentation skills.
  • Thorough understanding of the Agile software development lifecycle.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and developing top-performing teams.
  • A history of leading and supporting successful projects.

About Encora:

Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 employees around the world. Our technology practices include Cloud Services, Product Engineering, Data Science and Engineering, Digital Experience, DevOps, Cybersecurity, Quality Engineering, among others.



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