Order Fulfillment Specialist

hace 3 días


San José, San José, Costa Rica Arxada A tiempo completo

Key Job Responsibilities

The Order Management Specialist is responsible for ensuring seamless order management for the LSI business. Key responsibilities include:

  1. Coordinating and following up on orders to meet customer expectations.
  2. Communicating effectively with customers, stakeholders, and internal teams to resolve issues and provide updates.
  3. Building strong relationships with customers to deliver exceptional customer service and satisfaction.
  4. Collaborating with cross-functional teams to address customer complaints and implement corrective action plans.
  5. Maintaining accurate and up-to-date SAP master data.
  6. Providing backup support to the team during absences.

Requirements and Qualifications

  • Advanced degree in logistics, supply chain, or imports-related field (preferred).
  • Advanced English language proficiency.
  • At least one year of experience in logistics, supply chain, or order management roles.
  • Basic knowledge of Excel and Microsoft Word.
  • Familiarity with SAP, Oracle, or similar ERP systems.
  • Excellent interpersonal and negotiation skills to resolve supply chain issues.
  • Ability to work in a fast-paced environment and interact with various levels of management.
  • Critical thinking, problem-solving, multi-tasking, and listening skills are essential.


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