Sr. Order Management Analyst
hace 4 semanas
Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.
As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.
At Cohesity, we're a group of builders and go-getters who are committed to doing the right thing.
We encourage you to come as you are, as our differences make us stronger.
We've been named a Leader by multiple analyst firms and are prominently featured in the Forbes Cloud 100 and CRN's Coolest Cloud companies.
Join us and we'll lead the way together.
**Senior Order Management Specialist - **(Remote) Costa Rica
The mission and purpose of Cohesity's Order to Cash team includes defining and enabling standard selling models for Cohesity's customer / partner transactions, which aim to deliver predictable and optimized financial outcomes.
The Order to Cash team partners with key stakeholders to establish guidelines and policies for both standard and custom selling models, which support Cohesity's internal controls and go to market objectives.
The Order Management team is responsible for efficiently managing Cohesity customers' orders.
We are seeking an Order Management Analyst who will be part of the Order to Cash Finance team.
The scope of work includes working with our Channel Partners, Sales Operations, Legal, Finance, and other internal teams to execute the order process (order processing and provisioning) in line with company policy as well as processing deadlines.
This role also utilizes problem solving and project management to deliver operational excellence, customer service, and teamwork.
**KEY RESPONSIBILITIES/OBJECTIVES**
- Review and validate order and sales contract information sources for completeness and accuracy in accordance to processing SLAs and booking policies.
- Ensure accuracy of orders and sales account data in the CRM and ERP systems.
- Provide operational support to sales operations and other teams with regards to the order lifecycle.
- Collaborate with Sales and other internal teams (Finance, Legal, Operations, IT) to resolve day-to-day issues, improve processes in order to exceed operational and performance goals.
- Ensure data maintenance and integrity by supporting ad hoc requests to reconcile and or update any order, sales contract, or sales account data discrepancies.
- Support period close activities by reviewing booking and fulfillment reports and working with Sales, Credit & Collections and Operations to reconcile any discrepancies related to order information and or provisioning.
- Generate, maintain, and analyze order operational reports to calculate and compile metrics to track performance activities and OKRs as well as reports for management.
- Investigate and identify opportunities for improvement within the quote-to-cash process that improves service, speed, or cost to optimize the order lifecycle.
- Participate and contribute to new process releases and system enhancements by testing and providing operational insight.
**SKILLS/EXPERIENCES**
- Self-starter, problem-solver, detailed oriented, well-organized; able to juggle multiple tasks and prioritize in a dynamic and fast paced environment.
- 5+ years of order management experience including quoting, contracting, entitlement, order creation / processing and billing
- Collaborative approach to engaging with internal stakeholders, demonstrating highly effective verbal and written communication skills.
- Embodies Cohesity's core values: respect, positive attitude, deliver, integrity, and customer obsession.
- Experience with new system design, implementation, program / change management
- Strong experience with Software, including SaaS, and Hardware fulfillment models.
- Experience with channel / partner selling models.
- SFDC and ERP experience (NetSuite a plus)
- Advanced skills in productivity tools such as GSuite and Microsoft
- Bachelor's Degree is preferred.
LI-CB1
For information on personal data processing, please see our **Privacy Policy**.
**
**Equal Employment Opportunity Employer (EEOE)**
Cohesity is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
**COVID-19
-
Order Management Analyst
hace 4 semanas
San José, San José, Costa Rica Cohesity A tiempo completoCohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.At Cohesity, we're a group of builders and go-getters who are committed to...
-
Order Management Specialist
hace 1 semana
San José, San José, Costa Rica Msd A tiempo completo**Overview**Msd is a leading multinational company seeking an Order Management Analyst to join our team.This role involves executing the order entry process for MSD products as per received instructions. The successful candidate will validate and process Credit/Debit/Return notes for customers, guarantee that all keyed information follows established...
-
Order Management Specialist
hace 6 días
San José, San José, Costa Rica Msd A tiempo completo**Job Overview**Msd is seeking a skilled Order Management Analyst to execute the order entry process for MSD products. This role involves validating and processing credit/debit/return notes for customers, guaranteeing that all keyed information adheres to established guidelines, and meeting internal service level agreements.**Key Responsibilities**To execute...
-
Order Management Coordinator
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoAbout the PositionWe are seeking a highly organized and detail-focused Technical Support Analyst to join our team. This role will be responsible for providing technical support to customers via various communication channels, as well as collaborating with internal teams to resolve customer inquiries.The ideal candidate will have excellent problem-solving...
-
Sr Applications Analyst
hace 4 semanas
San José, San José, Costa Rica Sgf Global A tiempo completo**Sr Application Analyst - Integrations (On site)****San José, Costa Rica**SGF Global is looking for a Sr.Application Analyst, for food & beverage enterprise in San José, Costa Rica.**Requirements**:- Bachelor's Degree (complete).- Career: Computer Science, Systems Engineering, Information Technology or related fields.- Experience: 3 - 5 years.- At least 3...
-
Order Management Team Lead
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoAt Emerson, we're looking for an Order Management Team Lead to join our team. This role will be responsible for ensuring the accurate and timely processing of customer purchase orders.The successful candidate will lead orders from receipt to delivery, staying in close contact with customers and working collaboratively with internal teams. They will also...
-
Order Management Specialist
hace 3 semanas
San José, San José, Costa Rica Arxada A tiempo completoArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise, and our support help them to perform better - to be more efficient, more effective, and more sustainable.We are passionate about empowering high...
-
Order Management Specialist
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoJob SummaryThis role involves receiving, reviewing, and processing customer purchase orders accurately. The successful candidate will ensure all information supplied by the customer is correct and complete to guarantee timely delivery and order booking.About the RoleWe are seeking a highly organized Order Manager I to lead proactive communication with...
-
Order Management Coordinator
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completoJob OverviewThe Emerson team is seeking an experienced Order Management Coordinator to join our dynamic group. In this role, you will be responsible for receiving and reviewing customer purchase orders, ensuring accuracy and completeness of information.Main Responsibilities- Receive and review customer purchase orders using the Global Clean Order Standards-...
-
Order Entry Analyst
hace 3 días
San José, San José, Costa Rica Emerson Teletrabajo Freelance A tiempo completoThe Order Entry Analyst will perform tasks that will help improve the order service levels.This is an entry level position that requires a balance of attention to details and speed.Primary functions include data entry, processing of orders including technical review, and related activities and requests.The Order Entry Analyst will be working with multiple...
-
Order Entry Analyst
hace 3 días
San José, San José, Costa Rica Emerson A tiempo completoThe Order Entry Analyst will perform tasks that will help improve the order service levels.This is an entry level position that requires a balance of attention to details and speed.Primary functions include data entry, processing of orders including technical review, and related activities and requests.The Order Entry Analyst will be working with multiple...
-
Sr. Analyst, Business Intelligence
hace 2 semanas
San José, San José, Costa Rica Cohesity A tiempo completoCohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.At Cohesity, we're a group of builders and go-getters who are committed to...
-
Order Management Specialist
hace 2 semanas
San José, San José, Costa Rica Arxada A tiempo completoOrder Management Specialist - Cost Rica (hybrid)Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science.(With a proud history of innovation dating back more than a century), we aim to help our customers develop more sustainable solutions that protect and maintain the...
-
Sr. Data Analyst
hace 3 horas
San José, San José, Costa Rica Td Synnex A tiempo completo**Are you ready to make a BIG impact with TD SYNNEX?**In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.**Job Summary**:The Sr. Data Analyst will...
-
Sr. Analyst Gbs Services Metrics
hace 6 días
San José, San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...
-
Order Management Resolution Specialist
hace 19 horas
San José, San José, Costa Rica Swivelt Sdn Bhd A tiempo completo**Job Overview**At Swivelt Sdn Bhd, our Help Desk Team plays a vital role in providing top-notch support to internal and external stakeholders. As an Order Management Helpdesk Specialist, you will be the first point of contact for customers and employees, resolving their requests efficiently and effectively.**Key Responsibilities**Meet established individual...
-
Order Management Analyst
hace 3 semanas
San José, San José, Costa Rica Msd A tiempo completo**Main Responsibilities**Primary responsibilities for this position include, but are not limited to, the following:- To execute the order entry process for MSD products as per received instructions- To validate and process Credit/Debit/Return notes for customers as required- Guarantee that all keyed information follows the established guidelines present in...
-
Order To Cash Analyst
hace 2 días
San José, San José, Costa Rica Msd A tiempo completoThe Order to Cash Analyst will be support for the delivery and execution governance of all Collections and Cash Applications processes for Americas in order to ensure payments are being applied on time and accurate and all accounts for collections are being escalated on time and work based with the Collection guidance.BPO governance includes but is not...
-
Order Management Specialist
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoAbout the Role:As an Order Manager Specialist I at Emerson, you will play a crucial part in ensuring seamless customer order fulfillment. This involves receiving and processing customer purchase orders, uploading, entering, and booking them accurately in business systems.Responsibilities:Verify customer information to ensure accuracy and completeness.Act as...
-
Sr. Analyst
hace 3 horas
San José, San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...