Order Management Specialist

hace 1 semana


San José, San José, Costa Rica Msd A tiempo completo

**Job Overview**

Msd is seeking a skilled Order Management Analyst to execute the order entry process for MSD products. This role involves validating and processing credit/debit/return notes for customers, guaranteeing that all keyed information adheres to established guidelines, and meeting internal service level agreements.

**Key Responsibilities**

  • To execute the order entry process for MSD products as per received instructions
  • To validate and process Credit/Debit/Return notes for customers as required
  • To guarantee that all keyed information follows the established guidelines present in the corresponding Work Instructions for each attainable process

**Required Skills and Qualifications**

  • Minimum of 1 year of experience in a finance or accounting department of a multinational company
  • Business Level fluency (oral and written) in Spanish and English languages
  • Experience using SAP
  • Advanced college degree
  • Basic to Intermediate PC skills (MS Excel, Word, PowerPoint)

**Preferred Skills and Qualifications**

  • Pharmaceutical industry experience
  • Customer Service Experience


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