Order Entry Specialist
hace 6 días
About the Role
The Customer Order Coordinator will be responsible for improving order service levels by performing various tasks.
This entry-level position requires a balance of attention to detail and speed. The primary functions include data entry, processing orders, technical review, and related activities and requests.
The Customer Order Coordinator will work with multiple systems, updating them in a timely and accurate manner.
This role requires an interest in the mix of technical, order entry, and customer service.
- Receive, review, and process customer purchase orders accurately uploading, entering, and booking the related order in business systems
- Check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need at the time they need it
- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures
- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)
- Attend to some customer inquiries through different communications channels, working closely with the order management specialist, inside sales, sales force, factories, and other quote to cash teams
- Ensure compliance with import/export, contract, and government requirements
- Screen orders for compliance with the business unit Terms and Conditions, agreements, and standards
- Provide backup and support for internal and external sales personnel/s to maintain good service levels
- Perform other duties as required
About Us
Emerson is a Fortune 500 company committed to helping employees grow and thrive throughout their careers.
We are innovators, question-askers, and problem-solvers who strive for 'never been done before.'
We enable industries that are the backbone of daily life through our Automation Solutions business, ensuring performance and safety.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.
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