Order Manager Specialist I
hace 2 semanas
The Order Management Specialist I for Emerson Automations Solution Latin America is focused on the accurate and timely processing of customer purchase orders and order related activities and requests.
The Order Management Specialist I will administrate orders to ensure timely and accurate execution, this includes proactive communication with the customers and close collaboration with the inside sales, sales force, and quote to cash functional teams.
ResponsibilitiesReceive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systemsUsing the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our ability to book, deliver, and collectAct as the primary contact for the customers through different communications channels, working closely with the inside sales, sales force, factories and other quote to cash teamsLead and initiate proactive communication to resolve purchase order issues or to collect missing information at the order entry stage and throughout the order process to ensure the correct and timely order booking and delivery, and to provide a positive customer experienceProactively communicate and resolve issues affecting speed and quality of orders at different stages of the order process, ensuring customers are adequately informedProactively manage order backlog and resolve order issues and delays, process and release orders for its correct and timely deliveryAnalyze the information in the systems to make decisions that enable the company to deliver the order with compliance to customer expectationsMaintain updated customer information in business systems and other databasesCollect and save needed information and documentation to ensure compliance with record retention and documentation procedures, provide information required for quality and continuous improvement analysisUnderstand and consistently apply commercial policies and business practices related to quote and order entry processEnsure compliance with import/export, contract and government requirements.
Screen orders and quotes for compliance with the business unit Terms and Conditions, Agreements and standardsManage the intercompany orders and providers delivery dates to ensure we meet the customer expectationsComplete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.
)Back up other team members depending on the business needsPerform other duties as required RequirementsEducation: o Bachelor's degree in Accounting, Business Administration, Finance, Engineering or any equivalent experience is preferred o Highschool diploma is requiredHas at least 2 years of combined experience on the following roles: o Customer service, planning, or project management/coordination experience o Prior experience interacting with the customers and or the sales force at any capacity o Has data entry or related experienceSolid keyboard skills and a strong proficiency for using Windows & MS Office applications is a mustWilling to work on flexible shift schedule based on business needs, this could represent a work schedule from 6am to 3pm, 7am to 4pm, or 8am to 5pm
-
Order Manager Specialist I
hace 11 horas
San José, Costa Rica Emerson A tiempo completoThe Order Management Specialist I for Emerson Automations Solution Latin America is focused on the accurate and timely processing of customer purchase orders and order related activities and requests. The Order Management Specialist I will administrate orders to ensure timely and accurate execution, this includes proactive communication with the customers...
-
Order Manager I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completoJob Purpose Under general direction log and enter orders into our business systems. Also responsible for reviewing the customer’s purchase order, ensuring all critical information is complete and accurate. Initiate communications with Order Management/Inside Sales Engineer and External Customers when an order is missing information or no bookable. Work...
-
Order Management Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completoAs an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests. You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...
-
Order Management Specialist I
hace 1 semana
San José, Costa Rica Emerson A tiempo completoAs an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests.You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...
-
Order Manager Specialist I
hace 11 horas
San José, Costa Rica Emerson A tiempo completo**Responsibilities **Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
-
Order Manager Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**Receive, review and process customer purchase orders and accurately upload, enter, and book therelated order in business systemsUsing the established standards, check that all information supplied by the customer is correct andcomplete to ensure the customer receives the product they need and at the time they need it- ensuring our ability...
-
Order Manager Specialist I
hace 1 semana
San José, Costa Rica Emerson A tiempo completo**Responsibilities - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it -ensuring our...
-
Order Manager I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
-
Order Manager I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- Order Entry and Booking: o Receive and review customer purchase orders.Using the Global Clean Order Standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it.- Upload, enter and book order in Emerson business systems- Contact...
-
Order Manager I
hace 1 semana
San José, Costa Rica Emerson A tiempo completo**Responsibilities**: - **Order Entry and Booking**: - Receive and review customer purchase orders. Using the Global Clean Order Standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it. - Upload, enter and book order in Emerson business...
-
Order Management Specialist
hace 2 semanas
San José, Costa Rica Arxada A tiempo completoOrder Management SpecialistArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate...
-
Order Manager I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- **Order Entry and Booking**:- Receive and review customer purchase orders.Using the Global Clean Order Standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it.- Upload, enter and book order in Emerson business systems-...
-
Order Management Specialist
hace 2 semanas
San José, Costa Rica Arxada A tiempo completoArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise, and our support help them to perform better - to be more efficient, more effective, and more sustainable. We are passionate about empowering high...
-
Order Management Specialist
hace 4 días
San José, Costa Rica HashiCorp A tiempo completo**About HashiCorp**: At HashiCorp, we're building a generation-defining infrastructure software company, powered by our core principles and a growing team of talented, committed professionals working together to help organizations seamlessly transition to and operate in the cloud. Founded in 2012 and headquartered in San Francisco, 85 percent of our...
-
Order Management Specialist
hace 2 semanas
San José, Costa Rica Hashicorp A tiempo completo**About HashiCorp**:At HashiCorp, we're building a generation-defining infrastructure software company, powered by our core principles and a growing team of talented, committed professionals working together to help organizations seamlessly transition to and operate in the cloud.Founded in 2012 and headquartered in San Francisco, 85 percent of our employees...
-
Order Management Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- Review customer purchase orders in business systems once they are assigned under their ownership.- Use the established standards, check all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our ability to analyze and perform a right...
-
Order Management Specialist I
hace 6 días
San José, Costa Rica Emerson A tiempo completoResponsibilities - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
-
Order Management Specialist I
hace 1 semana
San José, Costa Rica Emerson A tiempo completo**Responsibilities**: - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring...
-
Order Management Specialist I
hace 4 días
San José, Costa Rica Emerson A tiempo completoResponsibilities- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
-
Order Management Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities- **Receive, review and process customer purchase orders and accurately upload, enter, and book therelated order in business systems- Using the established standards, check that all information supplied by the customer is correct andcomplete to ensure the customer receives the product they need and at the time they need it- ensuring our...
