Order Manager Specialist I
hace 3 semanas
The Order Management Specialist I for Emerson Automations Solution Latin America is focused on the accurate and timely processing of customer purchase orders and order related activities and requests.
The Order Management Specialist I will administrate orders to ensure timely and accurate execution, this includes proactive communication with the customers and close collaboration with the inside sales, sales force, and quote to cash functional teams.
ResponsibilitiesReceive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systemsUsing the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our ability to book, deliver, and collectAct as the primary contact for the customers through different communications channels, working closely with the inside sales, sales force, factories and other quote to cash teamsLead and initiate proactive communication to resolve purchase order issues or to collect missing information at the order entry stage and throughout the order process to ensure the correct and timely order booking and delivery, and to provide a positive customer experienceProactively communicate and resolve issues affecting speed and quality of orders at different stages of the order process, ensuring customers are adequately informedProactively manage order backlog and resolve order issues and delays, process and release orders for its correct and timely deliveryAnalyze the information in the systems to make decisions that enable the company to deliver the order with compliance to customer expectationsMaintain updated customer information in business systems and other databasesCollect and save needed information and documentation to ensure compliance with record retention and documentation procedures, provide information required for quality and continuous improvement analysisUnderstand and consistently apply commercial policies and business practices related to quote and order entry processEnsure compliance with import/export, contract and government requirements.
Screen orders and quotes for compliance with the business unit Terms and Conditions, Agreements and standardsManage the intercompany orders and providers delivery dates to ensure we meet the customer expectationsComplete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.
)Back up other team members depending on the business needsPerform other duties as required RequirementsEducation: o Bachelor's degree in Accounting, Business Administration, Finance, Engineering or any equivalent experience is preferred o Highschool diploma is requiredHas at least 2 years of combined experience on the following roles: o Customer service, planning, or project management/coordination experience o Prior experience interacting with the customers and or the sales force at any capacity o Has data entry or related experienceSolid keyboard skills and a strong proficiency for using Windows & MS Office applications is a mustWilling to work on flexible shift schedule based on business needs, this could represent a work schedule from 6am to 3pm, 7am to 4pm, or 8am to 5pm
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Order Manager I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoJob PurposeUnder general direction log and enter orders into our business systems.Also responsible for reviewing thecustomer's purchase order, ensuring all critical information is complete and accurate.Initiatecommunications with Order Management/Inside Sales Engineer and External Customers when an order ismissing information or no bookable.Work on standard...
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Order Management Specialist I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoAs an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests.You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...
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Order Manager Specialist I
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completo**Responsibilities**Receive, review and process customer purchase orders and accurately upload, enter, and book therelated order in business systemsUsing the established standards, check that all information supplied by the customer is correct andcomplete to ensure the customer receives the product they need and at the time they need it- ensuring our ability...
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Order Management Specialist I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoWe are looking for a highly detail-oriented Order Management Specialist to support our Latin America entities. As a key member of our Order Management team, you will be responsible for receiving, reviewing, and processing customer purchase orders, while ensuring exceptional customer service.Key Responsibilities:Process customer purchase orders...
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Order Fulfillment Specialist I
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San José, San José, Costa Rica Emerson A tiempo completo**Role Overview:**The Technical Support Administrator I position at Emerson involves receiving, reviewing, and processing customer purchase orders. This role requires attention to detail, strong organizational skills, and effective communication abilities.Main Responsibilities:Process customer purchase orders accurately and efficientlyConduct technical...
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Order Manager I
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San José, San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
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Order Management Coordinator
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San José, San José, Costa Rica Emerson A tiempo completoJob Description:We are seeking a skilled and detail-oriented individual to join our Emerson team as an Order Management Specialist. In this role, you will be responsible for receiving, reviewing, and processing customer purchase orders, ensuring accurate entry and booking in business systems.Responsibilities:Receive, review, and process customer purchase...
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Order Manager I
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San José, San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- Order Entry and Booking: o Receive and review customer purchase orders.Using the Global Clean Order Standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it.- Upload, enter and book order in Emerson business systems- Contact...
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Order Fulfillment Coordinator
hace 15 horas
San José, San José, Costa Rica beBee Careers A tiempo completoJob DescriptionWe are seeking a highly organized and detail-oriented Order Management Specialist I to join our team. The successful candidate will be responsible for reviewing customer purchase orders, verifying customer-provided information, and serving as the primary customer contact.The ideal candidate will have excellent communication and problem-solving...
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Order Manager I
hace 3 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Responsibilities**:- **Order Entry and Booking**:- Receive and review customer purchase orders.Using the Global Clean Order Standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it.- Upload, enter and book order in Emerson business systems-...
