Order Management Specialist
hace 2 días
About the Role:
As an Order Manager Specialist I at Emerson, you will play a crucial part in ensuring seamless customer order fulfillment. This involves receiving and processing customer purchase orders, uploading, entering, and booking them accurately in business systems.
Responsibilities:
- Verify customer information to ensure accuracy and completeness.
- Act as primary contact for customers through various communication channels.
- Lead proactive communication to resolve purchase order issues or collect missing information.
- Analyze system data to make informed decisions about order delivery and compliance.
- Maintain updated customer information in business systems and databases.
- Collect and save necessary documentation for record retention and quality analysis.
- Ensure compliance with import/export, contract, and government requirements.
- Screen orders and quotes for compliance with business unit terms and conditions.
- Manage intercompany orders and provider delivery dates to meet customer expectations.
- Complete required certifications and trainings for successful role performance.
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