Supply Chain Order Administrator

hace 2 semanas


San José, San José, Costa Rica Emerson A tiempo completo

Job Overview:
We are seeking an experienced Order Manager Specialist I to join our team at Emerson. In this role, you will be responsible for managing customer orders from receipt to delivery. Your key responsibilities will include verifying customer information, acting as the primary point of contact, and leading proactive communication to resolve order issues. You will also analyze system data to inform decision-making and maintain accurate records.

Responsibilities:

  • Customer Order Management: Manage customer orders from receipt to delivery, ensuring timely and accurate order processing.
  • Communication and Issue Resolution: Act as primary contact for customers, resolving issues and collecting missing information to ensure smooth order delivery.
  • Data Analysis and Record Maintenance: Analyze system data to inform decision-making and maintain updated customer information in business systems and databases.
  • Documentation and Compliance: Collect and save necessary documentation for record retention and quality analysis purposes, ensuring compliance with company standards and regulations.
  • Certifications and Trainings: Complete required certifications and trainings to ensure successful role performance and adherence to company policies.


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