Senior Account Manager

hace 9 horas


San José, Costa Rica Webhelp A tiempo completo

**Account Management**

**Location**
- Pavas, Costa Rica***

Job Title:
Senior Account Manager (Portuguese - English - Spanish)

**Job Description**:
We are looking for an Senior Account Manager to join our team.
Today.
At Concentrix, we aim to find and grow exceptional people like you
Imagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community.
Our global staff have devoted their careers to ensuring every customer experience is exceptional.
So naturally, we're committed to making Concentrix the best place to grow a career, too.
We are Concentrix's B2B Sales Services Division.
Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote.
We are dedicated to creating success for our clients, the communities around us, and each other.
All of this is possible because of the talent you have to offer.
At Concentrix, you can truly Own Your Future
- You Have:

- Minimum 5 years of sales experience involving detailed solution selling
- Bachelor's degree (required)
- Minimum 4 years of account management experience
- 4 years of experience in the IT industry
- 2 years minimum of working in a CRM environment
- Experience in high-volume calling
- Previous experience with sales and customer experience
- Enthusiasm for new technology
- MS Office experience (Word, PowerPoint, Outlook)
- Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
- Experience providing and implementing solutions when needed

**You Will**:

- Ensure that client's customers are satisfied with our client's services and resolve escalated issues
- Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
- Evaluate our client's customer needs and propose potential solutions
- Be a single contact for our client's customer
- Use data to fix customer concerns/roadblocks prohibiting satisfaction
- Manage external competitive pressures and handle objections
- Work with multiple partners, building relationships with decision-makers at all levels
- Manage sales territory and achieving monthly quotas
- Negotiate in tough situations
- Identify risk and barriers to success; develop contingency plans
- Identify opportunities for additional product or service sales
- Use data to help influence buying/renewal process
- Work with a team and report directly to a Sales Manager

**Accommodation and Diversity**:
We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based.
You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
**Virtual First and Remote Work**:
Concentrix's B2B Sales Services is a **Virtual First** company, which means work outside of an office will be the primary experience for most employees for the foreseeable future.
Equipment will be provided, but a space at home to work is required.
Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.
LI-Remote

**Location**:
CRI Work-at-Home

Language Requirements:
English (required), Portuguese, Spanish (required)

Time Type:
Full time
** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents



  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree- 4+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.- Strong organizational skills including prioritizing,...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleAs a seasoned Strategic Account Manager, you will be responsible for driving business growth and success within Amzn Support Srvcs Costa Rica. This is a senior leadership position that requires a deep understanding of customer needs, market trends, and sales strategies.Key ResponsibilitiesDevelop and execute comprehensive sales strategies to...

  • Account Manager I

    hace 9 horas


    San José, Costa Rica Bma Group A tiempo completo

    **Responsibilities**- Manage a book of accounts successfully through research, consistent follow up and strategic thinking.- Collecting and analyzing data to learn more about consumer behavior.- Building relationships with clients based on trust and respect.- Negotiate contracts and close agreements to maximize profits, Understanding customer needs-...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree - 2+ years professional experience with a focus in relationship management and negotiation skills - Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. Job summary The Strategic Account Services (SAS)...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica is seeking a highly skilled Senior Account Manager to join its Strategic Account Services (SAS) organization.Role OverviewThe Senior Account Manager will play a key role in driving business growth for some of the most influential sellers on the Amazon platform, ensuring Selling Partner satisfaction by delivering a high level of...


  • San José, San José, Costa Rica Tech Data Corporation A tiempo completo

    **Overview**Tech Data Corporation is a leading technology distributor that provides innovative solutions to its customers. As a Senior Account Business Development Manager, you will be responsible for driving revenue growth and profitability by developing and executing strategic client-specific solutions.**Responsibilities**Proactively manage accounts by...


  • San José, Costa Rica Zuora A tiempo completo

    **OUR VISION: THE WORLD.SUBSCRIBED.**Customers have changed.They're looking for new ways to engage with businesses.Consumers today have a new set of expectations.They want outcomes, not ownership.Customization, not generalization.Constant improvement, not planned obsolescence.In the old world (let's call it the Product Economy) it was all about...

  • Account Manager

    hace 9 horas


    San José, Costa Rica E&S Global A tiempo completo

    **E&S Global está buscando un ACCOUNT MANAGER, en la Capital de San José, con el siguiente perfil**:**Habilidades requeridas**- Telecomunicaciones- CRM- ERP Odoo- Cumplimiento de metas- Indicadores (KPIs)- Consecución y mantenimiento de clientes**Requisitos**:- Experiência mínima de 2 a 3 años- Profesional en Telecomunicaciones o carreras a fin-...

  • Account Manager

    hace 2 horas


    San José, Costa Rica IWS Services A tiempo completo

    **_IWS Services_** Empresa líder en tecnologías de la información (IT) enfocada en facilitar el uso de sistemas y comunicación en las empresas mediante la aplicación de nuevas tecnologías, está en busca de personas comprometidas y proactivas para la siguiente vacante: - **Account Manager (IT)**_ - Requisitos: _ - Experiência mínima de 1 año en...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    University Bachelor’s degree - 6+ years of relevant professional experience with a focus on building business strategy, and sales and account management at scale - 6+ of people manager experience - Proven experience in business planning, building sales strategy, and working with multiple internal and external stakeholders - Experience using analytical,...

  • Account Manager

    hace 7 días


    San José, Costa Rica Ardor SEO A tiempo completo

    Hey, awesome creative people out there!! **Objectives of this role** - Serve as the main point of contact in all matters related to client concerns and needs - Build and strengthen client relationships to achieve long-term partnerships - Maintain accurate client records, keeping track of any contract updates and renewals - Work with sales and other internal...


  • San José, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...


  • San José, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...


  • San José, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...


  • San José, Costa Rica Uniform Advantage Brands A tiempo completo

    **UA (Uniform Advantage) Brands is looking for a Corporate Account Manager to join their sales team!** The Corporate Account Manager maintains and expands relationships within selected strategic accounts and is responsible for quota achievement and assigned objectives. The Corporate Account Manager represents the entire range of company products and...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job SummaryThis role is responsible for developing and maintaining strategic relationships with key accounts, driving business growth through optimized strategies and process improvements. The role serves as a primary point of contact for customers/partners, addressing operational issues, concerns, and escalations.Key Responsibilities:Manage operational...

  • Account Manager

    hace 5 horas


    San José, Costa Rica Softwareone A tiempo completo

    Job Function: Sales The role:Join our sales team!We are eager to learn more about you and explore how, by working together, we can form an exceptional team.**Account Manager****Hunter**Full time | Hybrid ModelWe are looking for a proactive and results-driven Account Manager to identify and develop new business opportunities, effectively sell solutions, and...


  • San José, Costa Rica Uniform Advantage Brands A tiempo completo

    **UA (Uniform Advantage) Brands is looking for a Corporate Account Manager to join their sales team!**The Corporate Account Manager maintains and expands relationships within selected strategic accounts and is responsible for quota achievement and assigned objectives.The Corporate Account Manager represents the entire range of company products and solutions...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    We are seeking a skilled and results-driven Senior Casino Business Development Manager to join our team at Now Digital Talent in Costa Rica. This full-time role offers an exciting opportunity for the right candidate to drive sales growth, build strong client relationships, and contribute to our company's success.Job Summary:The Senior Casino Business...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job RequirementsAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Technical Operations Manager to join our team. The ideal candidate will have a bachelor's degree in Information/Systems Engineering, Computer Science, or a related field, and at least 2 years of experience as a Support Engineer, Web Developer/Consultant, or Software...