Sales Account Manager

hace 9 horas


Heredia, Costa Rica Experian A tiempo completo

**Company Description** About us, but we'll be brief**

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.
In addition, for the last five years we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**.
Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We are 23,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Job Description** Role Summary**

Experian Automotive is growing in Costa Rica
We are in need of Sales Account Managers to manage, grow, and retain our business relationships with Automotive Dealers across the United States.
This role will be assigned a territory of automotive dealer or dealer group accounts and will be responsible for managing, retaining, and expanding our account base.
**Key Responsibilities**:

- Manage account base comprised of franchised and independent auto dealers while providing an excellent customer experience
- Daily proactive client engagement through outbound dialing to ensure clients are utilizing our products, obtaining value, and satisfied with our service
- Manage and respond to dealer requests and inquiries regarding product utilization, contract and billing questions, customer disputes, and cancellations
- Coordinate internal resources to ensure client requests are satisfied in a timely fashion
- Onboard new dealers that have been sold by Experian Account Executives and resellers.
Onboarding includes managing process to ensure product is implemented and provide product training to end users
- Retain accounts by negotiating contract renewals
- Sell into assigned account base following a proven sales process
- Present additional Experian product offerings that will help dealers meet their goals and objectives
- Maintain customer contact database and sales/retention processes
- Collect and present "voice of customer" feedback to product team for product improvement opportunities
- Collaborate and team with peers, including internal and external business partners
- Attend trade shows and offsite client meetings as needed

**Qualifications**
- Bachelor's Degree or equivalent experience within automotive retail or SAAS
- 2 year of sales, account management, or customer service experience within automotive retail or SAAS
- Must be fluent in English.
- Experience within high touch "outbound call center" environment
- Experience solving complex customer problems with positive outcomes
- Excellent oral and written communication skills
- V-suite level servicing and contract negotiation experience preferred
- Experience with proven sales or account management methodology
- Self-starter, strong personality, and ability to network
- Effective presentation skills
- Proven track record of sales or account management success
- Proficient with standard CRM's and Microsoft Office Products
- Ability to travel when needed, up to 10%

**What you'll bring**

These roles are responsible for retaining roughly 800 AutoCheck accounts worth over $6M in annual revenue.
Regular engagement while providing an excellent client experience will help the Auto BU retain and grow revenue.
**Additional Information**
**_
This is a permanent home-based role in Costa Rica.
No relocation available._**

**Culture at Experian**

**Our uniqueness is that we truly value yours.
**

Experian's culture, people, and environments are key differentiators.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Our uniqueness is that we truly celebrate yours.
Experian's culture and people are key differentiators.
We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on.
Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few.
Check out Expe


  • Sales Account Manager

    hace 9 horas


    Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

  • Account Manager

    hace 1 semana


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 9 horas


    Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution.The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.We're a constituent of the FTSE 30 and for more than 125 years we've helped economies...

  • Junior Account Manager

    hace 6 días


    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    This position is responsible for driving account revenue, new sales and retention within Individual Investor portfolio. Junior Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a...

  • Renewal Sales Manager

    hace 8 horas


    Heredia, Costa Rica Ttec Digital A tiempo completo

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process.Our vision is the same, a place where employees know they can thrive.TTEC Digital is looking for a Renewal Sales Manager to join our Client Success Management team.This is a remote, Costa Rica based...

  • Account Manager

    hace 9 horas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...


  • Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completo

    5-8 years of experience in direct field working with medium-sided business accounts in Costa Rica, Guatemala and Panama.- 5+ years of technology sales experience with a focus on outside sales (quota-carrying)- 5+ years of experience in positioning and selling technology in new customers and new market segments- 5+ Years of experience in proactively growing...

  • Account Manager

    hace 9 horas


    Heredia, Costa Rica Uber A tiempo completo

    **About the Role**This role is part of the Uber Direct Commercial Area.As Account Manager your role is to develop, consolidate and manage a key account portfolio, but given the fact that Uber Direct is a new line of business we truly believe in our **#oneuber** value, so we are looking for _hands-on_ people who are ready to have some participation from the...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...


  • Heredia, Costa Rica Bcd Travel Services B.V. A tiempo completo

    BCD Travel Services B.V.Full-time, Costa Rica (Hybrid)As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...


  • Heredia, Costa Rica Prodigious A tiempo completo

    Company Description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and...

  • Sr. Sales Manager

    hace 9 horas


    Heredia, Costa Rica Bma Group A tiempo completo

    **Job Profile Summary Job Description Overview**:Responsible for attainment of sales goals (SLA & KPI) by region.Develops long-term sales strategies.Oversees the development of current manager, supervisor, sales representatives, senior sales representatives and engineers.Participates in strategic division initiatives.Ensures consistent member management...


  • Heredia, Costa Rica Moody'S A tiempo completo

    The Sales Enablement Team Member - Manager will play a crucial role in supporting our sales team to ensure they have the necessary tools, resources, and skills to achieve their sales targets.This role involves a mixture of responsibilities that bridge the gap between sales, marketing, and product teams, and requires a unique blend of skills.**Key...


  • Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...


  • Heredia, Costa Rica PTS Consulting Services A tiempo completo

    **_Role & Responsabilities _** - Responsible for the growth and development of some of the most important clients of the company - Building, developing and guiding high-performing teams - Understanding client needs, products and identifying new business opportunities. - Develop, implement, and iterate on business strategies to deliver growth and positive...


  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...


  • Heredia, Costa Rica Pts Consulting Services A tiempo completo

    **_Role & Responsabilities _**- Responsible for the growth and development of some of the most important clients of the company- Building, developing and guiding high-performing teams- Understanding client needs, products and identifying new business opportunities.- Develop, implement, and iterate on business strategies to deliver growth and positive...


  • Heredia, Costa Rica Pts Consulting Services A tiempo completo

    **_Role & Responsabilities _**- Responsible for the growth and development of some of the most important clients of the company- Building, developing and guiding high-performing teams- Understanding client needs, products and identifying new business opportunities.- Develop, implement, and iterate on business strategies to deliver growth and positive...