It Help Desk Support

hace 1 día


San José, Costa Rica Arb Call Facilities A tiempo completo

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- Create login credentials.
- Respond to queries either in person or over skype.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Ask questions to determine nature of problem.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Run reports to determine malfunctions that continue to occur.
**APPLICATION PROCESS**:

- Kindly provide your linkedin account and/or Skype account
- Interview will be in English

**Job Types**: Full-time, Permanent


  • IT Support Specialist

    hace 5 días


    San José, San José, Costa Rica Arb Call Facilities A tiempo completo

    At Arb Call Facilities, we are committed to delivering exceptional technical support services to our clients.Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist - Help Desk, you will be responsible for providing top-notch technical assistance and support to our clients.About the...

  • It Help Desk Analyst

    hace 1 día


    San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo

    **OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...


  • San José, Costa Rica It Link Now, Llc A tiempo completo

    About Us: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients.We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment.Position Overview: We are seeking a skilled and motivated Level 1 or 2 Help Desk Technician to join our...

  • It Help Desk Agent

    hace 23 horas


    San José, Costa Rica Crg Solutions A tiempo completo

    Be part of our team and help us evaluate, document, check and resolve different incidents and/or requirements that have been escalated through the Help Desk.Be in charge of effectively using the company's monitoring tools for the reactive and proactive detection of incidents by using the different indicators of the company (network performance, physical...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Amazon's IT Support is the first point of contact for technical support service requests. Our IT Support...

  • IT Support Assoc I

    hace 4 días


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Basic Qualifications 6+ months of experience in IT help-desk or desk-side environment. Advanced written and spoken English and Spanish level. High School diploma Experience in Windows, Mac OS environments Proven ability to communicate with technical and non-technical staff. Job summary External Job Description Amazon's IT Support is the first point of...

  • IT Support Specialist

    hace 1 semana


    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    Job Overview">An established company within the Global Services Business is seeking a skilled IT Support professional to provide expert assistance and technical services to our clients.">About the Role">The successful candidate will be responsible for delivering high-quality support services, ensuring timely resolution of technical issues, and maintaining...


  • San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: IT Service Desk Engineer Job Overview: An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems. Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and...


  • San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...


  • San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

  • It Service Desk

    hace 1 día


    San José, Costa Rica Quarzo Tecnologia A tiempo completo

    Estamos en la búsqueda de un IT Service Desk calificado con experiência en módulos de contabilidad para unirse a nuestro equipo.**Posición**:IT Service Desk****Locación**:- Tibás, San José- Híbrido**Beneficios**- Asociación Solidarista- Bonos por antiguedad- Bonos por eventos especiales (matrimonio, nacimiento de hijos)**Responsabilidades claves**:-...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking an IT Support Specialist to join our team at Amazon Support Services Costa Rica Srl. The successful candidate will provide technical support to Amazon Corporate employees worldwide, troubleshooting end-user computing problems and creating detailed call logs.About the RoleThe IT Support Specialist will be responsible for:Providing...

  • It Support Technician

    hace 1 día


    San José, Costa Rica Medbill A tiempo completo

    Responsible to the IT Services Manager, this contracting position will provide second-level technical support of technology with Medbill and her MSP client organizations.**Main Job Tasks and Responsibilities**- Shared responsibility for front-line helpdesk support.- Handle support escalations.- Assistance with remote computer deployments.- Perform desktop...

  • Help Desk Support

    hace 1 día


    San José, Costa Rica Dxc Technology A tiempo completo

    **Essential Job Functions**:- Provide basic technical support in infrastructure services, assisting with routine tasks.- Participate in infrastructure projects and tasks to gain hands-on experience and knowledge.- Support basic monitoring and routine troubleshooting of infrastructure systems.- Work with team members to address infrastructure-related needs...


  • San José, San José, Costa Rica Equifax A tiempo completo

    At Equifax, we empower individuals to reach their full potential.We are seeking a highly skilled Service Desk Support Agent to join our team.The successful candidate will provide expert support to internal Equifax employees and contractors, addressing system-related issues that impact multiple users and Contact Center tools.Key responsibilities...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job DescriptionThis role is responsible for monitoring team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day-to-day basis.The successful candidate will prepare team performance reports and present them in Weekly or Monthly Operation Review Meetings with Level 1 and 3 groups.In addition, they will help newly...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Company OverviewAt Emerson, we are committed to delivering exceptional support services to our clients. Our team of experienced professionals is dedicated to providing timely and effective solutions to a wide range of technical issues.Job DescriptionWe are seeking a highly skilled Senior IT Support Engineer to join our team. As a key member of our support...


  • San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

    About SwarovskiSwarovski is a leading global brand that combines innovation with inspiration. Our people are passionate about exploring, experiencing, and creating.Our Global Business Services (GBS) in San Jose, Costa Rica, delivers high-quality multi-functional services and provides functional expertise to support our regional spokes and local organizations...


  • San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Position responsibilities: - Providing exceptional IT Services to TransPerfect employees - Installing and...


  • San José, Costa Rica Sonda It A tiempo completo

    **AGENTE DE SERVICE DESK****Vive **la experiência SONDA****¡Aquí transformas tu carrera!****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino...