It Help Desk Support

hace 4 semanas


San José, San José, Costa Rica Arb Call Facilities A tiempo completo

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- Create login credentials.
- Respond to queries either in person or over skype.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Ask questions to determine nature of problem.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Run reports to determine malfunctions that continue to occur.
**APPLICATION PROCESS**:

- Kindly provide your linkedin account and/or Skype account
- Interview will be in English

**Job Types**: Full-time, Permanent



  • San José, San José, Costa Rica Wipro Limited A tiempo completo

    **Job Overview**The Help Desk Support Specialist role at Wipro Limited is a crucial position that requires exceptional customer service skills and technical expertise. As the first point of contact for B2B users, this individual will be responsible for troubleshooting end-user issues in line with Wipro's Service Desk objectives.**Key Responsibilities**The...

  • Help Desk Analyst

    hace 6 días


    San José, San José, Costa Rica Encore Theme A tiempo completo

    Do you have what it takes to become a top-notch Help Desk Analyst? We are seeking a highly skilled and motivated individual to join our team at Encore Theme.As a Help Desk Analyst, you will be responsible for providing technical support and resolving end-user issues in a timely and efficient manner. Key responsibilities include:Technical Troubleshooting:...

  • It Help Desk Analyst

    hace 2 semanas


    San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo

    **OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...

  • Help Desk Analyst

    hace 2 semanas


    San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo

    **OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...

  • Help Desk Specialist

    hace 1 día


    San José, San José, Costa Rica Quattris Global Ltd A tiempo completo

    Job Type: TemporaryDuration: 1 dayWe are seeking a skilled Help Desk Specialist to provide technical support for our clients. As a Help Desk Specialist, you will be responsible for resolving customer issues in a timely and professional manner.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...

  • It Help Desk Agent

    hace 6 días


    San José, San José, Costa Rica Crg Solutions A tiempo completo

    Be part of our team and help us evaluate, document, check and resolve different incidents and/or requirements that have been escalated through the Help Desk.Be in charge of effectively using the company's monitoring tools for the reactive and proactive detection of incidents by using the different indicators of the company (network performance, physical...

  • Help Desk Associate

    hace 1 día


    San José, San José, Costa Rica Independent Recruiter A tiempo completo

    Welcome to Independent Recruiter's Help Desk! Our company is dedicated to evolving BPO services and helping clients meet their needs at an unprecedented level.We are seeking beginner-friendly candidates who possess a basic understanding of customer care, technical support, and phone support. This role involves servicing calls from internal or external...

  • Help Desk Specialist

    hace 2 días


    San José, San José, Costa Rica Wipro Limited A tiempo completo

    Wipro Limited is a leading technology services and consulting company that helps clients navigate their digital transformation journey.We leverage our capabilities in consulting, design, engineering, operations, and emerging technologies to address complex business needs and help clients achieve their goals.A globally recognized company with a strong...

  • It Help Desk Technician

    hace 4 semanas


    San José, San José, Costa Rica Modsquad A tiempo completo

    Do you love working with technology?Are you the "go to" person when your family or friends have their technology related issues?Are you looking for a fun and dynamic work environment, where you can use your technical abilities and constantly challenge yourself?If you answered **YES** to those questions, then ModSquad's IT Helpdesk is looking for youAs a...

  • It Support Assoc I

    hace 7 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Basic Qualifications6+ months of experience in IT help-desk or desk-side environment.Advanced written and spoken English and Spanish level.High School diplomaExperience in Windows, Mac OS environmentsProven ability to communicate with technical and non-technical staff.Job summaryExternal Job DescriptionAmazon's IT Support is the first point of contact for...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    L.L.Bean is seeking a talented Advanced IT Operations Support Analyst to join our team. The ideal candidate will have experience in resolving complex technical issues and working closely with technical staff to provide top-notch support to end-users.About the Role:The Advanced IT Operations Support Analyst will be responsible for coordinating the research...

  • Help Desk Team Member

    hace 6 días


    San José, San José, Costa Rica Crg Solutions A tiempo completo

    Crg Solutions OverviewWe strive to provide innovative solutions to our clients, requiring skilled professionals like you to join our team.Job DescriptionAs a Help Desk Agent, your primary role is to evaluate, document, and resolve different incidents and requirements escalated through our Help Desk. Our monitoring tools enable proactive detection of...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Summary**We are looking for a highly motivated and organized IT Service Desk Technician to join our team at Emerson. In this role, you will be responsible for providing technical support to our clients via remote desktop connections, ensuring timely resolutions and escalating complex issues to higher-level teams.**Responsibilities**Assess and respond...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled IT Infrastructure Specialist to join our team. This individual will be responsible for designing, implementing, and maintaining the company's IT infrastructure.About the JobThis is an exciting opportunity for an experienced IT professional looking to take on a leadership role in a dynamic...


  • San José, San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...


  • San José, San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

  • It Service Desk Engineer

    hace 1 semana


    San José, San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: IT Service Desk Engineer Job Overview:An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems.Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and deploy...

  • Help Desk Engineer

    hace 6 días


    San José, San José, Costa Rica Wipro Limited A tiempo completo

    About Our ClientWipro Limited is a renowned technology services and consulting company, dedicated to delivering cutting-edge solutions that address the most pressing digital transformation challenges faced by our clients. Our extensive range of capabilities in consulting, design, engineering, operations, and emerging technologies empowers us to help clients...

  • Help Desk Assistant

    hace 3 días


    San José, San José, Costa Rica Autobahn Usa A tiempo completo

    A Help Desk Assistant is needed at Autobahn Usa's San Jose office to provide exceptional support to our clients. This role involves working closely with customers to resolve their queries and concerns in a professional and timely manner.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is seeking an experienced 24/7 IT Support Technician to join our team. As a key member of our support team, you will be responsible for providing timely and effective resolution to customer issues and incidents.You will work closely with our internal teams to ensure seamless communication and collaboration, providing regular updates and reporting...