Customer Retention Agents

We're on the lookout for a Customer Retention Representative to be the primary link between our company and our current customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication. **Customer Retention...

About the Role:We are seeking a highly skilled Customer Retention Representative to join our team at Support Services Group Costa Rica. This role is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Key Responsibilities:Manage inbound and outbound calls with...

**Responsibilities**:**1.**Customer retention:- Assist customers with account-related questions, troubleshooting, and problem resolution.- Provide personalized support to ensure customer satisfaction, loyalty, and retention.**2.**Upselling:- Identify opportunities to upsell products and services to existing customers.- Educate customers on additional...

About the OpportunityWe are seeking a Customer Retention Expert to join our team at Tebra, where you will play a critical role in helping independent practices bring modernized care to patients everywhere.Your Key ResponsibilitiesAs a Customer Retention Expert, you will be responsible for providing exceptional customer support to our clients, many of whom...

Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile learning...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

Support Services Group is looking for Customer service, Inbound / Outbound Sales, and Retention specialists to join our team in our San Jose, Costa Rica office. This person will actively seek and engage with current and prospective customers to provide support and sell solicited products and services. **Responsibilities**: - Manage outbound and inbound...

**the position**You are all about the customer!You can't just deliver customer service you are compelled to deliver AWESOME!You are the liaison between Nitel and the customer, serving as the customer's advocate while balancing doing the right thing for the business.You focus on account retention and incremental growth opportunities within existing accounts...

About Tebra">Tebra is a leading digital backbone for practice well-being, helping independent practices bring modernized care to patients everywhere. With over 100,000 providers trusting our platform, we aim to unlock better healthcare by elevating the patient experience and driving practice growth.Our Mission">We strive to simplify complex healthcare...

Support Services Group is looking for customer service representatives to join our team in our San Jose Costa Rica office.This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.**Responsibilities**:- Consult on customer success - Advise customers on how to successfully leverage...

We are seeking a highly organized and detail-oriented customer success expert to join our team.You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success.Key Responsibilities:- Act as the primary point of contact for assigned...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

**Objective**:To plan, develop, coordinate, and direct the service for one or more client accounts by managing the activities of one or more customer support Supervisors, Team Managers, and Representatives, while aggressively pursuing opportunities for account, site, and/or corporate business growth; therefore, maximizing the use of company resources and...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

We're looking for a skilled Customer Retention Representative to be the primary point of contact between our Support Services Group and existing customers.The ideal candidate will excel at addressing customer concerns, resolving issues, and providing top-notch support while maintaining a focus on long-term relationships.This role involves:Managing inbound...

**Responsibilities**:- Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements.- To provide first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence.- Demonstrate high levels of motivation and target...

Join Our Team!Costa Rica's Call Center is hiring Customer Service Agents!Are you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...

Smartsheet Overview">At Smartsheet, we are building a high-performing Customer Success team to drive the growth of our Emerging customer segment. Our team is responsible for delivering exceptional customer experiences that lead to successful product adoption, increased engagement, and long-term retention.

About This RoleWe are seeking a seasoned Customer Success Strategist to join our growing team at Cloud Software Group. As a key member of our customer success organization, you will be responsible for driving business growth and customer satisfaction through strategic planning, execution, and continuous improvement.Key Responsibilities:Strategy Development:...