Customer Retention Expert for Tebra

About the Role:We are seeking a skilled Customer Retention Specialist to join our Loyalty Team. In this role, you will work closely with customers to identify key issues in customer satisfaction and develop solutions to retain their business.Your Area of Focus:As a Customer Retention Specialist, you will:Provide a positive image for Tebra by delivering...

About Tebra">Tebra is a leading digital backbone for practice well-being, helping independent practices bring modernized care to patients everywhere. With over 100,000 providers trusting our platform, we aim to unlock better healthcare by elevating the patient experience and driving practice growth.Our Mission">We strive to simplify complex healthcare...

**Job Summary**:An exciting opportunity exists for a skilled Systems Administrator to join Tebra's Customer Success team. As a key member of our technology team, you will oversee and administer various Customer Success technology platforms, driving feature implementation, maintenance, and future advancements.**Key Responsibilities**:Programmatically design,...

About the RoleAs a Customer Experience Advocate, you will play a pivotal role in driving customer satisfaction and retention for Tebra's Loyalty Team. Your key responsibility will be to analyze quantitative and qualitative customer metrics to identify early indicators of potential cancellations and proactively address customer issues through outbound...

About the RoleWelcome to the Implementation Specialist position at Tebra, where you will play a vital role in shaping the customer experience. As a key member of our team, you will be responsible for end-to-end onboarding, ensuring seamless integration and adoption of our solutions.Your Key ResponsibilitiesLead a series of milestone onboarding calls,...

About the RoleWe are seeking a dedicated Customer Support Advocate to join our team at Tebra. As a key member of our support department, you will play a vital role in shaping our product and processes by serving as a customer advocate.Key Responsibilities:Provide exceptional customer support to our clients with their Tebra products and services.Troubleshoot...

About the RoleWe're seeking a skilled Customer Support Representative to provide top-notch assistance to our clients in the Fintech industry.As a key member of our team, you'll be responsible for delivering accurate and timely resolutions to customer inquiries, ensuring their satisfaction with our services.Your expertise will help us maintain a positive...

About the Role:We are seeking a highly skilled Customer Success Technology Operations Specialist to join our team. In this role, you will be responsible for overseeing and administering various Customer Success technologies through feature implementation, continued maintenance, and future advancements.Your Key Responsibilities:Design, develop, test, and...

About Tebra:Tebra is a leading digital healthcare company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. With over 100,000 providers trusting Tebra to elevate their patient experience and grow their practice, the company is building the future of well-being together.Our Mission:We strive...

About TebraKareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being.Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice.

Unlock better healthcare as a Customer Support Specialist at Tebra, the digital backbone for practice well-being. With Kareo and PatientPop now united under one roof, we're building the future of well-being together.About the RoleWe're seeking a highly skilled and empathetic professional to provide exceptional support to our customers. As a Customer Support...

About the OpportunityThe Customer Support Leadership role is a key position within Tebra, responsible for overseeing the day-to-day operations of the Customer Support team. This individual will be accountable for supervising a team of up to 15 Customer Support Representatives, driving achievement of corporate and Support goals, and ensuring all operational...

About the RoleWe are seeking a highly skilled Customer Advocate and Support Specialist to join our team. As a key member of our support department, you will play a vital role in shaping Tebra's product and processes by serving as the customer's advocate.Your primary responsibility will be to provide outstanding customer support to our clients with their...

About the RoleWe are seeking an experienced Data Services Project Manager to join our team at Tebra. This role will be responsible for managing customer expectations and providing exceptional customer service in the healthcare industry.The ideal candidate will have 2+ years of experience in a customer-facing role, preferably in a project management capacity....

About the RoleAn Implementation Experience Coordinator will play a pivotal role in ensuring seamless customer onboarding experiences. This involves leading series of milestone calls over a 60-day period to guarantee customers receive comprehensive support.Your Key ResponsibilitiesOwn end-to-end onboarding experience for new customers; lead a series of...

About the OpportunityWe're looking for a dedicated and results-driven Customer Experience Manager to join our Loyalty Team. As a key member of our team, you'll be responsible for delivering exceptional customer support, identifying areas for improvement, and developing solutions to retain our valued clients.Your Key ResponsibilitiesProactively address...

**About the Role**:Tebra is seeking a skilled Billing Specialist to support our accounting department and billing processes. As a key member of our team, you will be responsible for managing inbound calls regarding billing inquiries, making outbound calls to collect payment on overdue balances, and managing Salesforce cases related to billing and collection...

About Tebra:Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being.We aim to unlock better healthcare by helping independent practices bring modernized care to patients everywhere.Over 100,000 providers trust Tebra to elevate their patient experience and help them grow their practice.At Tebra, we're building the...

At Patientpop, we're seeking a highly skilled Customer Retention Advocate to join our Loyalty Team. This is an exciting opportunity to make a meaningful impact on our top MRR clients' satisfaction and loyalty. About the RoleWe're looking for a results-driven professional who can analyze customer metrics to identify potential cancellation indicators. As a...

Unlock Operational Efficiency with TebraWe are seeking a highly skilled Workforce Performance Optimization Specialist to join our team at Tebra. As a key member of our operations team, you will play a critical role in ensuring seamless customer experiences and driving business growth.About the RoleMonitor and analyze real-time performance metrics to identify...