Customer Retention Specialist

We're on the lookout for a Customer Retention Representative to be the primary link between our company and our current customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication. **Customer Retention...

**Are you looking to work for a company where you can make an impact in your life as well as the lives of others?Are you looking for an opportunity to work for a rapidly growing company with room for advancement?At Support Services Group Costa Rica, 95% of leadership are hired from within.Working here, you'll have a job that is both rewarding and...

**Responsibilities**:**1.**Customer retention:- Assist customers with account-related questions, troubleshooting, and problem resolution.- Provide personalized support to ensure customer satisfaction, loyalty, and retention.**2.**Upselling:- Identify opportunities to upsell products and services to existing customers.- Educate customers on additional...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

About the Role:We are seeking a highly skilled Customer Retention Representative to join our team at Support Services Group Costa Rica. This role is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Key Responsibilities:Manage inbound and outbound calls with...

We are seeking a highly organized and detail-oriented customer success expert to join our team.You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success.Key Responsibilities:- Act as the primary point of contact for assigned...

About Tebra">Tebra is a leading digital backbone for practice well-being, helping independent practices bring modernized care to patients everywhere. With over 100,000 providers trusting our platform, we aim to unlock better healthcare by elevating the patient experience and driving practice growth.Our Mission">We strive to simplify complex healthcare...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...

**the position**You are all about the customer!You can't just deliver customer service you are compelled to deliver AWESOME!You are the liaison between Nitel and the customer, serving as the customer's advocate while balancing doing the right thing for the business.You focus on account retention and incremental growth opportunities within existing accounts...

**Job Requirements for Customer Acquisition Specialist**:**Commitment to Training**: Applicants must be willing to participate in our comprehensive training program designed to equip them with the necessary tools for success.Join Prime Choice Funding as a Customer Acquisition Specialist and take the first step towards a rewarding career path with ample...

The Data Entry Specialist will perform tasks that will help improve the quote and order service levels of the Flow Solutions Group.- This is an entry level position that requires a balance of attention to details and speed.Primary functions include data entry and processing of quotes, orders, and related activities and requests.- The Data Entry Specialist...

Job Description: The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation...

A leading US based online retailer of spare parts is looking for a Customer Support Specialist to assist our customers in pre-sale and post sale periods while using our products and services.**Responcibilities**- Identify customer needs and help customers in pre-sale and post-sale periods- Follow up with customers to ensure their issues are resolved- Update...

**Responsibilities**- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer- Using the...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

At Microsoft Corporation, we strive to empower every person and organization on the planet to achieve more.Our MissionWe are centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. This enables us to create life-changing innovations that impact billions of lives around the world.You will...

**Responsibilities**- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer- Using the...

**Key Responsibilities**Ensuring proper understanding of employee's needs or concerns, communicating with professionalism while building a trust relationship to become the first and main point of contact for the employees- Conducting appropriate research and analysis according to each request Determine and provide accurate first contact resolution and key on...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care.**Motivated by our values: Purpose driven, globally minded,...