Customer Retention Agent

We're on the lookout for a Customer Retention Representative to be the primary link between our company and our current customers.We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication.**Customer Retention Representative...

**Responsibilities**: **1. **Customer retention: - Assist customers with account-related questions, troubleshooting, and problem resolution. - Provide personalized support to ensure customer satisfaction, loyalty, and retention. **2. **Upselling: - Identify opportunities to upsell products and services to existing customers. - Educate customers on...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our teamVarsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

**About the Role**:As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business.You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

Requisitos:English level B2- 85% Intermediate use of computer programs - Windows environment Ability to type proficiently High School Degree + Work experience. Actividades a realizar: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your...

This position provides customer service support and routine problem resolution via chat and mail, related to our customers' products or services. **Responsibilities**: - Attend to customer needs using support tools and resources to provide an appropriate solution. - Maintain a basic knowledge of the customer's products and/or services. - Document details...

**Job Posng: Sales Agent** **Company**: Direct Business Soluons **Locaon**: California, USA **Posion Type**: Full-me **About Us**: Direct Business Solutions a dynamic and innovative Call Center company dedicated to delivering top-quality services to our customers. With a strong focus on customer sasfacon and a commitment to excellence, we have become a...

REMOTE CUSTOMER SERVICE REPRESENTATIVE - IMMEDIATE START DATE 24Seven Rent A Car, an expanding international scale-up company headquartered in West Hollywood, California, is seeking a skilled Customer Service Representative to join our team and enhance our customer experience. If you are eager to be part of a winning team and grow your career, 24Seven Rent...

As a Customer Service Agent, you will: Interact with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated...

Job Overview:We are seeking a highly skilled and customer-focused customer experience agent to join our team at Infotree Global Solutions in Santa Ana. As a key member of our customer experience team, you will be responsible for providing exceptional service to clients by exceeding their expectations.Responsibilities and Requirements:Provide exceptional...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...

**the position** You are all about the customer! You can’t just deliver customer service you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

**the position** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

We are seeking a talented Customer Success Consultant to join our Intelligent Automation team. As a key member of our CEnS organization, you will work closely with customers to understand their goals and objectives and develop tailored solutions to help them achieve their desired outcomes.As a Customer Success Consultant, you will leverage your expertise in...

**the gig**You are all about the customerYou can't just deliver customer service...you are compelled to deliver AWESOMEYou are the liaison between Nitel and the customer, serving as the customer's advocate while balancing doing the right thing for the business.You focus on account retention and incremental growth opportunities within existing accounts and...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! We have a new Canada-based client who is looking for...

Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...

Job Summary: The NOA Agent is responsible for timely andaccurate processes associated with some or all of the following:- Pre-registration- Insurance verification- Pre-Certification- Insurance Notification**Responsibilities**:Responsabilities (included but not limited to):Responsabilities will be performed by each individual depending on assignment of...

Are you passionate about customer advocacy and technical support? We are looking for a **Health-Tech Agent **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech Savvy,...