Customer Retention Agent

**Are you looking to work for a company where you can make an impact in your life as well as the lives of others?Are you looking for an opportunity to work for a rapidly growing company with room for advancement?At Support Services Group Costa Rica, 95% of leadership are hired from within.Working here, you'll have a job that is both rewarding and...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our teamVarsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our teamVarsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team. As a key member of our marketing department, you will be responsible for developing and implementing multi-channel campaigns targeting assigned areas of the customer lifecycle.In this role, you will collaborate with cross-functional partners to drive improvements in...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

**the gig**You are all about the customerYou can't just deliver customer service...you are compelled to deliver AWESOMEYou are the liaison between Nitel and the customer, serving as the customer's advocate while balancing doing the right thing for the business.You focus on account retention and incremental growth opportunities within existing accounts and...

**Agent Database Administrator 2 - Santa Ana, Costa Rica**Have you got what it takes to help us realize our vision of being one of the world's largest FinTech organizations?Do you have the capabilities to help preserve and support our global Agent enrollment process and service all functional units of Agent implementation?If so, join Western Union as an...

We are looking for hundreds of customer service representatives to join our team as ambassadors of excellent customer experience.Our ideal candidate will have a strong foundation in customer care, technical support, and phone support skills. We value individuals who can effectively communicate with internal or external customers through inbound and outbound...

Sofvio is committed to evolving the BPO services and helping clients achieve their goals. As a **Customer Service Representative**, you will play a vital role in providing top-notch support to our clients and their customers.Responsibilities include:Call-servicing, both inbound and outbound, for internal or external customers.Additional activities may...

**Role Summary**As a Senior Associate, AML Compliance, you will be part of our Know Your Customer team, responsible for ensuring the integrity of our business practices. This role requires a strong background in financial services and compliance, with at least 2 years of experience in agent services and due diligence.The ideal candidate will have proven...

We are **Virtualmind**, an awesome team of engineers who are ready to ramp up any top-notch company's projectsOur aim?To always be one step ahead.We are looking for a talented **Mid-Level QA Agent** to join our team working with the world's largest independent AI company, based in the US.They operate at the intersection of customer experience and AI - two of...

As a customer service ambassador, you will play a vital role in ensuring seamless interactions with our clients. In this position, you will be responsible for delivering high-quality service that meets or exceeds client expectations.About the RoleWe are seeking an experienced customer service professional to join our team as a frontline representative. Your...

**Job Summary**:- The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.- This role supports and encourages Clients in using online digital tools and identifies opportunities for...

Job OverviewThe Enterprise Customer Success Manager plays a vital role in ensuring the scalability of Customer Success across all customer segments. This individual drives retention and adoption through risk recognition and mitigation, while continuously assessing customers to prioritize efforts.Key ResponsibilitiesMaintain a portfolio of customers and...

Job DescriptionWe are looking for a highly motivated and results-driven individual to fill the role of Customer Experience Manager. As a key member of our management team, you will be responsible for delivering exceptional service to our clients, while also driving process improvements and team development.Main Responsibilities:Develop and implement...

Job DescriptionThe Enterprise Customer Success Manager is responsible for ensuring the scalability of Customer Success across all customer segments. This role requires a strong understanding of customer needs and the ability to develop strategies to drive retention and adoption.Main TasksMaintain a portfolio of customers and prioritize their needsConduct...

**_Position Overview: _****_Position Specific Expectations: _**- Demonstrates functional skill in communicating and explaining basic account information to customers with a focus on first-call resolution.- Identify and recommend additional products and services that will enhance the overall customer experience.- Multitask multiple tools and systems...

Job OverviewWe are seeking a skilled Customer Care Analyst I to join our team at Emerson. As a key member of our order management and customer service team, you will be responsible for receiving, reviewing, and processing customer purchase orders while ensuring accurate data entry and compliance with business unit terms and...

CR Spark is a firm advocate for equal opportunities, fostering diversity in our workplace.We firmly believe that the infusion of new ideas, opinions, and perspectives is essential for constructing a robust foundation for success.**Job Opportunity: Customer Service Representative****Objectives of this Role**:**Requirements**:- English Prophecy B2+ (85%)-...