Customer Service Coordinator

hace 2 días


San José, San José, Costa Rica Emerson A tiempo completo

Job Overview

We are seeking a skilled Customer Care Analyst I to join our team at Emerson. As a key member of our order management and customer service team, you will be responsible for receiving, reviewing, and processing customer purchase orders while ensuring accurate data entry and compliance with business unit terms and conditions.

Responsibilities

  • Receive, review, and process customer purchase orders in accordance with established standards and procedures.
  • Perform technical reviews of orders to ensure correct product(s) and availability of necessary documentation.
  • Verify customer information and ensure completeness before processing orders.
  • Collect and save relevant documentation for record retention and compliance purposes.
  • Participate in training and certification programs to enhance skills and knowledge.
  • Attend to customer inquiries through various communication channels, working closely with order management specialists and other teams.
  • Maintain compliance with import/export regulations, contracts, and government requirements.
  • Screen orders for compliance with business unit terms and conditions, agreements, and standards.
  • Provide consulting support to order management teams when processing orders.
  • Achieve productivity, service level, and quality targets.

Requirements

  • Currently studying an engineering career or equivalent experience.
  • At least 1-2 years of sales-related customer service experience.
  • Solid prioritizing, organizational skills, and self-motivation.
  • Intermediate to advanced proficiency in Portuguese language.
  • Interest in technical, customer service, and sales aspects.
  • Flexibility to work on variable shift schedules based on business needs.


  • San José, San José, Costa Rica United Parcel Service A tiempo completo

    United Parcel Service is seeking a highly skilled and motivated Customer Service Coordinator II to join our team. As a key member of our operations team, you will play a critical role in ensuring seamless customer experiences and supporting business growth.In this role, you will leverage your strong written and verbal communication skills to communicate with...


  • San José, San José, Costa Rica Convera A tiempo completo

    **Job Summary**Convera is seeking a highly skilled Service Quality Coordinator to join our team. As a key member of our client-facing function, you will play a critical role in delivering exceptional customer service and quality.**Responsibilities**Manage and maintain accurate and up-to-date records in Salesforce, ensuring compliance with regulatory...


  • San José, San José, Costa Rica Pax8 A tiempo completo

    We are looking for a skilled Cloud Service Coordinator to join our team and help us deliver exceptional service to our customers in the cloud IT space. As a key member of our product development group, you will be responsible for working closely with cross-functional teams to understand customer needs and develop new products and features that meet those...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    **Job Overview**We are seeking a skilled Customer Service Specialist to join our team at Marriott Worldwide. As a Sales Coordinator, you will play a crucial role in supporting the sales and marketing efforts of our hotel.**Responsibilities:**Foster positive relationships with guests and colleagues alikeAnticipate and address guest service needs with a focus...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **About the Role**We are seeking a highly motivated Customer Care Associate to join our team at Emerson.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring timely order fulfillment.As a Customer Care Associate, you will play a critical role in driving material allocation, executing total...

  • Food Service Coordinator

    hace 24 horas


    San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    ResponsibilitiesThe Food Service Coordinator will be responsible for coordinating food preparation and service for guests at Courtyard by Marriott. This includes preparing ingredients for cooking, operating ovens, stoves, grills, microwaves, and fryers, and testing foods to determine if they have been cooked sufficiently.The ideal candidate will have strong...


  • San José, San José, Costa Rica Oracle A tiempo completo

    Customer Service Admin Support A4-2300010S**Applicants are required to read, write, and speak the following languages***: English, Spanish**Preferred Qualifications**Associate Dispatch CoordinatorThe Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion, pipelining the...


  • San José, San José, Costa Rica Oracle A tiempo completo

    Customer Service Admin Support A4-230000F2**Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese**Preferred Qualifications**Preferred Qualifications - ExternalAssociate Dispatch CoordinatorThe Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job OverviewWe are seeking a skilled Customer Experience Coordinator to join our team at Solaz, a Luxury Collection Resort in Los Cabos. This is a full-time position that requires strong communication and problem-solving skills.About the RoleThe Customer Experience Coordinator will be responsible for processing all reservation requests, changes, and...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview:**We are looking for a skilled Order Manager I to join our team at Emerson. In this role, you will be responsible for managing customer orders from receipt to shipment, ensuring accuracy and compliance with company procedures.**Key Responsibilities:**Manage customer orders from receipt to shipment.Verify order information against company...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    **Job Summary**We are seeking a Customer Experience Coordinator to join our team. In this role, you will be responsible for ensuring that our customers receive an exceptional experience through our food and beverage services.**Responsibilities**Ensure uniform and personal appearance are clean and professional.Welcome and acknowledge all guests according to...


  • San José, San José, Costa Rica Wrike Remote Jobs A tiempo completo

    We are seeking a highly motivated Customer Experience Coordinator to join our support operations team. In this role, you will be responsible for delivering exceptional customer experiences through effective support and maintenance of our support systems.The ideal candidate will have a strong understanding of customer needs and business context, excellent...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Emerson: Where Precision Meets Performance**We are seeking a skilled and detail-driven Order Coordinator to join our team at Emerson. In this role, you will be responsible for processing customer orders with precision and accuracy, while ensuring seamless communication with internal teams.**Responsibilities and Requirements:**Accurately review and document...


  • San José, San José, Costa Rica Oracle A tiempo completo

    About OracleOracle is a global leader in enterprise software and cloud computing, providing solutions to help organizations of all sizes succeed. Our mission is to empower businesses to innovate and thrive in an increasingly complex and connected world.Job DescriptionWe are seeking a highly motivated and organized Support Resolution Specialist to join our...


  • San José, San José, Costa Rica Physician Partners A tiempo completo

    Our TeamWe are a preferred partner for driving value-based care adoption and delivering personalized, secure, and seamless healthcare experiences. Our team is responsible for building relationships that allow us to continue shaping the future of healthcare.About the JobThe Program Coordinator role requires excellent customer service and customer focus...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    As a customer service ambassador, you will play a vital role in ensuring seamless interactions with our clients. In this position, you will be responsible for delivering high-quality service that meets or exceeds client expectations.About the RoleWe are seeking an experienced customer service professional to join our team as a frontline representative. Your...

  • Customer Service Lead

    hace 2 días


    San José, San José, Costa Rica Mondelez International A tiempo completo

    **About the Role**Mondelez International is seeking a Customer Service Lead to join our team in Latin America.The successful candidate will be responsible for serving as the first point of contact for employees, providing high-quality and timely customer service, and ensuring all requests are fully understood.This role requires strong leadership and...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team Costa Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team Work From Home with Costa Rica's Call Center – Now Hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team Costa Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...