Customer Support Agent
hace 15 horas
Requisitos:English level B2- 85% Intermediate use of computer programs
- Windows environment Ability to type proficiently High School Degree + Work experience.
Actividades a realizar:
As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions. Handle telephone calls from customers per the established criteria Resolve problems efficiently
and professionally
CONDICIONES DEL EMPLEO
Jornada laboral:Tiempo Completo
Tipo de empleo:Trabajo Fijo
Salario:CRC 450,000.00 - 500,000.00 Mensual
Cantidad de vacantes:25
REQUERIMIENTOS
Experiência Mínima:No especificado
Idiomas:Inglés Intermedio
Sexo:Indistinto
-
Remote Customer Service Agent
hace 4 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview of the Role:**We are seeking a highly skilled and empathetic customer service agent to join our team. As an agent, you will be responsible for answering incoming calls from customers regarding various inquiries, billing, payments, basic technical support, and customer service. You will also document your interactions accurately.Key...
-
Customer Support Representative
hace 22 horas
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
-
Customer Support Representative
hace 22 horas
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
-
Customer Support Representative
hace 21 horas
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
-
Customer Support Agent
hace 2 días
San José, San José, Costa Rica Stt Group A tiempo completoJob OverviewWe are hiring a customer service representative to support law firms in the USA. This role involves receiving and making calls, completing paperwork, and data entry as required.
-
Customer Support Representative- Wfh
hace 6 días
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions. **Competencies**:Active listening, empathy result-oriented **Responsibilities**: - Handle telephone calls from customers per the established criteria -...
-
Customer Support Ambassador
hace 4 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As a Teleperformance agent, you will act as a liaison between our company and customers, providing product/services information and answering questions related to general inquiries about our internet service. Your primary goal is to offer exceptional support and resolve customer issues in a timely manner.**Key Competencies**:Problem-solving...
-
Guided Customer Support Representative
hace 1 día
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support. **Competencies**:Identify and define problems, Active Listening, and Empathy **Responsibilities** - Provide accurate, valid, and complete...
-
International Customer Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Dhl Express A tiempo completoCompany OverviewDHL Express is a global leader in the logistics industry, connecting people and businesses across the world. With a presence in over 220 countries, we have been pioneering cross-border express shipping since 1969.About UsWe are a company that values diversity, inclusion, and respect. We believe that by connecting people across the globe, we...
-
Customer Service Agent
hace 5 días
San José, Costa Rica Support Services Group A tiempo completo**_Position Overview: _** **_Position Specific Expectations: _** - Demonstrates functional skill in communicating and explaining basic account information to customers with a focus on first-call resolution. - Identify and recommend additional products and services that will enhance the overall customer experience. - Multitask multiple tools and systems...
-
Guided Customer Support Representative
hace 1 día
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.**Competencies**:Identify and define problems, Active Listening, and Empathy**Responsibilities**- Provide accurate, valid, and complete information...
-
Guided Customer Support Representative
hace 21 horas
San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.**Competencies**:Identify and define problems, Active Listening, and Empathy**Responsibilities**- Provide accurate, valid, and complete information...
-
Customer Service Agent
hace 2 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob OverviewWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team at the Marriott International, Inc. in Costa Rica.
-
Remote Customer Support Agent
hace 7 días
San José, Costa Rica June Homes A tiempo completoWe are hiring for virtual Customer Support Agents, working remotely for an international company June homes operating in the real estate and hospitality industry. The offered base salary is $800 / month, with opportunities for additional monthly incentives. Here’s a list of what we do on a daily basis: Handle customer queries and issues as per our company...
-
Remote Customer Support Agent
hace 7 días
San José, Costa Rica June Homes A tiempo completoWe are hiring for virtual Customer Support Agents, working remotely for an international company June homes operating in the real estate and hospitality industry. The offered base salary is $800 / month, with opportunities for additional monthly incentives. Here’s a list of what we do on a daily basis: Handle customer queries and issues as per our company...
-
Seller Support Associate, Veeqo
hace 7 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoSpeak, write, and read fluently in English - High School diploma. - 2+ year(s) of experience in Customer Service and/or back-office corporate environments. - Work experience in MS Office tools (Outlook, Word, Excel, etc). This is a full-time, hourly, non-virtual, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants...
-
Customer Service Agent Representative
hace 6 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout UsMarriott International, Inc. is a leading hospitality company with a portfolio of 30 brands and over 7,000 properties in more than 131 countries.We are committed to delivering exceptional experiences for our guests and providing opportunities for growth and development for our associates.About the RoleThis Customer Service Agent Representative...
-
Customer Support Representative
hace 4 días
San José, San José, Costa Rica It France A tiempo completoAbout It FranceWe are a leading provider of technical support services in the medical field, dedicated to delivering exceptional customer experiences.Job Opportunity: Health Tech Agent (French & English)Key Responsibilities:Accurately document all customer interactions in our CRM system, adhering to established process flows and work instructions.Serve as an...
-
Customer Retention Agent
hace 5 días
San José, Costa Rica Support Services Group A tiempo completoWe're on the lookout for a Customer Retention Representative to be the primary link between our company and our current customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication. **Customer Retention...
-
San José, San José, Costa Rica It France A tiempo completoAt It France, we are seeking a skilled Health Tech Agent to provide exceptional technical support to our valued customers in the medical field.Responsibilities:Accurate documentation of all customer interactions in our CRM system following established process flows and work instructions.Serve as an internal representative advocating for customer needs and...