Customer Support Representative

hace 1 día


San José, Costa Rica Teleperformance Costa Rica A tiempo completo

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.
**Competencies**:Active listening, empathy result-oriented

**Responsibilities**:

- Handle telephone calls from customers per the established criteria
- Resolve problems efficiently and professionally

**Requirements**:

- English level B2- 85%
- Intermediate use of computer programs
- Windows environment
- Ability to type proficiently
- High School Degree +
- Work experience +

**Job Types**: Full-time, Permanent

**Salary**: ¢450,000.00 - ¢500,000.00 per month



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