Remote Customer Service Agent

hace 2 semanas


San José, Costa Rica 24Seven Rent A Car A tiempo completo

REMOTE CUSTOMER SERVICE REPRESENTATIVE - IMMEDIATE START DATE

24Seven Rent A Car, an expanding international scale-up company headquartered in West Hollywood, California, is seeking a skilled Customer Service Representative to join our team and enhance our customer experience. If you are eager to be part of a winning team and grow your career, 24Seven Rent A Car is the ideal place for you.

About the Position: As a Customer Service Representative, your primary responsibility will be to ensure our guests enjoy a seamless car rental experience. With our rapid growth, we require talented individuals to meet the increasing demand and capitalize on every opportunity. Day in and day out, you will engage with customers, providing service information, addressing their concerns, and fostering loyalty to ensure long-term client retention. You will join a dedicated team committed to revolutionizing the market, aiming for outstanding service standards and high customer satisfaction.

**Responsibilities**:

- Manage incoming calls efficiently and professionally
- Identify and assess customers' needs to ensure their satisfaction
- Provide accurate, valid, and comprehensive information using appropriate tools and methods
- Handle customer complaints promptly, offering suitable solutions and alternatives, and following up to ensure resolution
- Maintain detailed records of customer interactions, process customer accounts, and file necessary documents
- Adhere to communication procedures, guidelines, and policies
- Monitor and manage our online ordering system to ensure accurate and detail-oriented handling of incoming orders

**Requirements**:

- Fluent in spoken and written English
- Demonstrated experience in customer support
- Possess a personal computer and a mobile phone connected online at all times
- Strong phone skills and active listening abilities
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint) and internet browsing
- Customer-oriented mindset and ability to adapt and respond to various customer personalities
- Excellent communication and presentation skills
- Strong multitasking, prioritization, and time management abilities
- High school diploma or equivalent

Pay and Benefits:

- Performance-based bonus pay opportunities
- Salary up to $750 / month USD based on skills and experience
- Flexible working hours, including on-call availability where work may not be required but employee availability is needed during scheduled on-call hours

*At 24Seven Rent A Car, we're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal-opportunity workplace.

**Job Types**: Full-time, Part-time, Temporary, Contract, Permanent

Part-time hours: 32 per week

**Job Types**: Full-time, Part-time, Temporary, Contract, Permanent
Part-time hours: 32 per week


  • Customer Service Agent

    hace 2 días


    San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    **Overview**">At Teleperformance, we strive to provide exceptional customer experiences through our highly trained agents. As an Agent, you will play a vital role in answering incoming calls from customers regarding various inquiries, billing, payments, basic tech support, and customer service. You will also document your interactions with customers to...


  • San José, Costa Rica Now Digital Talent A tiempo completo

    This position provides customer service support and routine problem resolution via chat and mail, related to our customers' products or services. **Responsibilities**: - Attend to customer needs using support tools and resources to provide an appropriate solution. - Maintain a basic knowledge of the customer's products and/or services. - Document details...


  • San José, Costa Rica 24Seven Rent A Car A tiempo completo

    REMOTE CUSTOMER SERVICE REPRESENTATIVE - IMMEDIATE START DATE24Seven Rent A Car, an expanding international scale-up company headquartered in West Hollywood, California, is seeking a skilled Customer Service Representative to join our team and enhance our customer experience.If you are eager to be part of a winning team and grow your career, 24Seven Rent A...

  • Remote Support Agent

    hace 1 semana


    San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    **Job Description**: At Teleperformance Costa Rica, we are looking for a dedicated Remote Support Agent to handle customer inquiries and issues via phone calls. This role involves resolving problems efficiently, documenting interactions, and providing exceptional customer service.**Responsibilities include:**• Responding to customer calls in a timely and...

  • Customer Service Agent

    hace 4 días


    San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a Customer Service Agent to join our team at Marriott International, Inc. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and unique.Our ideal candidate is someone who is passionate about delivering a guest experience that...

  • Customer Service Agent

    hace 2 días


    San José, San José, Costa Rica Sofvio A tiempo completo

    We are looking for customer service professionals to join our team at Sofvio. Our ideal candidate will be a beginner in customer care, technical support, and phone support.As a customer service representative, you will have the opportunity to evolve BPO services and help clients meet their needs in a new way.We offer competitive compensation, starting at USD...

  • Customer Service Agent

    hace 6 días


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job DescriptionDeliver exceptional customer service via inbound and outbound callsAnalyze consumer credit files to identify needs and preferencesDocument follow-up actions for partner departments to ensure best resolutionThis role requires strong analytical skills, attention to detail, and effective communication skills. As a Product Fulfillment Intermediate...

  • Customer Service Agent

    hace 4 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About UsMarriott International, Inc. is a hospitality company that operates a portfolio of brands, including JW Marriott and Marriott Hotels. Our mission is to deliver exceptional guest experiences and create memorable moments for our customers.Job DescriptionWe are seeking a Customer Service Agent to join our team at the Costa Rica Marriott Hotel Hacienda...


  • San José, Costa Rica Percona A tiempo completo

    Love working with customers and providing outstanding service and support? Enjoy being part of a team that revolves around efficiency and satisfaction? Percona is adding to our Customer Services team. We are looking for a hardworking individual to be the front line with our customers, ensuring they receive a high quality, consistent experience with each and...


  • San José, Costa Rica Percona A tiempo completo

    Love working with customers and providing outstanding service and support?Enjoy being part of a team that revolves around efficiency and satisfaction?Percona is adding to our Customer Services team.We are looking for a hardworking individual to be the front line with our customers, ensuring they receive a high quality, consistent experience with each and...


  • San José, San José, Costa Rica Support Services Group A tiempo completo

    About the RoleWe're looking for a talented individual to join our Support Services Group as a Customer Retention Agent. This role is responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.As a Customer Retention Agent, you will be the primary point of contact for our customers, handling...


  • San José, Costa Rica Direct Business Solutions, Inc A tiempo completo

    **Job Posng: Sales Agent** **Company**: Direct Business Soluons **Locaon**: California, USA **Posion Type**: Full-me **About Us**: Direct Business Solutions a dynamic and innovative Call Center company dedicated to delivering top-quality services to our customers. With a strong focus on customer sasfacon and a commitment to excellence, we have become a...

  • Customer Service Agent

    hace 2 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a Customer Service Agent to join our team at Marriott International. As a Guest Experience Expert, you will be responsible for delivering premium choices, sophisticated style, and well-crafted details to our guests.Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly motivated and experienced Customer Service Agent Spa Specialist to join our team. As a key member of our hospitality services team, you will play a vital role in providing exceptional customer service and creating memorable experiences for our guests.**Responsibilities**Provide personalized service to guests,...


  • San Francisco, Heredia, Costa Rica Pertec Global Services A tiempo completo

    **About the Role:**This is an exciting opportunity to join our dynamic call center team as a Customer Service Technical Support Agent. In this role, you will have the chance to develop your technical expertise, enhance your problem-solving skills, and build strong relationships with our customers.**Key Responsibilities:**Provide technical assistance to...

  • Service Delivery Agent

    hace 6 días


    San José, San José, Costa Rica Support Services Group A tiempo completo

    Position OverviewWe are seeking a motivated and customer-focused Customer Service Agent to join our Support Services Group. As a critical member of our team, you will be responsible for providing top-notch customer service through effective communication, issue resolution, and process navigation.Responsibilities:- Resolve customer inquiries and issues via...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Application Advocate Agent role at Auxis is a dynamic position that requires professional business and customer service support. As a key member of our project team, you will be responsible for assisting customer service personnel to ensure high levels of customer satisfaction and productivity.


  • San José, Costa Rica FragranceX.com A tiempo completo

    **Customer Service Associate** - **This is a full-time, remote job, work from home, from anywhere!**_ Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered. We expect every call to be answered on the first ring to support our industry-leading service experience. Phones are...

  • Customer Service Agent

    hace 4 días


    San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    About Us">We are Marriott Worldwide, a hospitality company that prides itself on delivering exceptional experiences to our guests. Our hotels and resorts offer a unique blend of comfort, style, and luxury, making us the perfect choice for travelers around the world.">Your Role">As a Customer Service Agent, you will be the face of our hotel, responsible for...


  • San José, Costa Rica Fragrancex.Com A tiempo completo

    **Customer Service Associate**- **This is a full-time, remote job, work from home, from anywhere!**_Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered.We expect every call to be answered on the first ring to support our industry-leading service experience.Phones are...