Empleos actuales relacionados con Digital Account Management Education - San José - Microsoft


  • San José, Costa Rica Microsoft A tiempo completo

    The Education Digital Sales Account Manager Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives. Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers...

  • Digital Account Executive

    hace 2 semanas


    San José, Costa Rica Microsoft A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...


  • San José, Costa Rica Microsoft A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Experience: - 2+ years managing a team of 6-8 Senior Account Managers, Project Managers or Program Managers. - 3+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations. - Demonstrated success managing a...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Experience:- 2+ years managing a team of 6-8 Senior Account Managers, Project Managers or Program Managers.- 3+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations.- Demonstrated success managing a...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree - 2+ years professional experience with a focus in relationship management and negotiation skills - Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. Job summary The Strategic Account Services (SAS)...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree- 2+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.Job summaryThe Strategic Account Services (SAS) organization is...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    We are looking for an experienced account executive who will oversee a portfolio of our largest public sector customers in the English-speaking Caribbean region.To succeed in this role, you will need to be skilled at building relationships, defining digital transformation roadmaps, and driving multiple resources within a broad virtual team of internal and...

  • Digital Account Manager

    hace 4 semanas


    San José, Costa Rica Microsoft A tiempo completo

    In SMC and Digital Sales, we have set out to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC), and Digital Sales organization is on pace to be Microsoft's next...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree. - Proficiency on English Language (Written and Spoken). - Experience using analytical, sales, and productivity tools. Account Manager - 3+ years professional experience. Senior Account Manager - 4+ years professional experience with a focus in relationship management and negotiation skills. Manager, Account Management - 2+ years...


  • San José, Costa Rica Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Casino Account Manager

    hace 2 semanas


    San José, Costa Rica Now Digital Talent A tiempo completo

    We are looking for a proactive and results-driven individual to join our team as a Casino Account Manager. As the Casino Account Manager, you will be responsible for building and maintaining strong relationships with our casino clients, driving sales, and maximizing revenue. Your sales background, account management experience, and leadership skills will be...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...

  • Account Operations

    hace 3 semanas


    San José, Costa Rica Micro Focus A tiempo completo

    Responsible for the execution of operational processes relating to Customer Master Data set up and maintenance. Measures, reviews and analyses for efficiency and effectiveness of defined processes. Accountable for operational performance-based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to company policies and...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    About the RoleWe are seeking a highly skilled Account Management Specialist to join our team. As an Account Management Specialist, you will be responsible for navigating complex queries, accurately assigning tasks to relevant teams, and maintaining accurate records in internal systems.Key ResponsibilitiesMaintain accurate records of all communication with...

  • Sales Account Agent

    hace 2 semanas


    San José, Costa Rica Now Digital Talent A tiempo completo

    A leading international promoter of online gaming is looking to hire Sales focused Account Agent. We are constantly on the lookout for new ways to provide sports betting and casino affiliates with the highest standards of quality, innovation and service. - Researching, recruiting and activating new affiliates focusing on Sportsbook. - Building relationships...


  • San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo

    **_Role & Responsabilities _**- Responsible for the growth and development of some of the most important clients of the company- Building, developing and guiding high-performing teams- Understanding client needs, products and identifying new business opportunities.- Develop, implement, and iterate on business strategies to deliver growth and positive...


  • San José, San José, Costa Rica Lightforce Ortho A tiempo completo

    **Company Overview**LightForce Orthodontics is a fast-growing startup at the forefront of digital manufacturing.We are seeking a skilled Digital Operations Management Specialist to join our team and contribute to our dynamic environment.The successful candidate will be responsible for supervising the operation of digital products and services, leading the...

Digital Account Management Education

hace 1 mes


San José, Costa Rica Microsoft A tiempo completo

The Education Digital Sales Account Manager Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives.
Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions.
Engages with customers to lead strategic technology transformation.
Develops and oversees the execution of Territory plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met and aligned with purchasing process.
Sets priorities, focus, and resources and strengthens operations to commit to optimize tecnology acquisition at scale.
Expands network of key internal partners to ensure execution of core tasks and account transactions.
Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience.
Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships.
Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts.
Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions.
Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**:
**Customer Engagement**
- Establishes and maintains customer engagements.
Maximizes value of customer contact.
Documents and synthesizes customer contacts for maximum effectiveness.
Coaches others on customer relationships and engagement.
Maintains breadth and depth of customer relationships and increases level of customer contacts.
Maintains contacts across lines of business.
Implements tiered approach to cadence and depth of contacts.
Breaks through to new contacts in new accounts and creatively builds customer engagement.
Advocates for customers (voice of the customer) within the organization/Microsotf.
Serves as central point for all customer communications.
Manages relationships on behalf of the customer.
Delivers value-based solutions for customer.
Introduces different resources based on customer contacts.
Correctly aligns resources and orchestrate scalability through partners (e.g., partners, v-team).
Reaches out to and engages with customers through digital channels (e.g., social selling, audio, video).
- Captures and shares internally and externally key learnings about customers, history, and interest.
Understands customer business and desired outcomes.
Uses available digital tools to conduct and compile research.
Applies lessons learned to future research.
Relates customer priorities to Microsoft priorities and strategy.
Demonstrates knowledge across industry and takes relevant use cases to customers.
Leverages partners and v-teams to understand customer landscape and build on relationships with customers.
Manages relationships inclusive of customers, partners, and internal and external stakeholders.
- Ensures continuity of customer accounts and monitors customer satisfaction metrics (e.g., timeliness and quality of contact).
Follows up and incorporates feedback from customers into future engagements.
Ensures implementation matches intent and follows up as needed.
Serves as resource for others on customer satisfaction best practices.
Manages primary contact appropriately to ensure feedback is gathered from the correct sources on an ongoing basis.
Triages customer dissatisfaction and handles in timely manner (e.g., prioritization, escalation).
**Account Management**
- Conducts analyses into what customers are using versus needs.
Identifies resources (e.g., v-team orchestration) and partner solutions to help customers derive value from existing Microsoft investments.
- Collaborates with others, both internally and externally to Microsoft in order to achieve revenue targets.
Manages key stakeholders to meet critical deadlines.
Orchestrates strategic conversations internally or externally to match teams and resources to customer needs and to streamline customer experience.
Cultivates resources for ongoing collaboration and future engagements.
Provides insights across the organization.
Identifies and solicits resources needed for success.
- Identifies and qual