Digital Operations Management Specialist
hace 2 días
**Company Overview**
LightForce Orthodontics is a fast-growing startup at the forefront of digital manufacturing.
We are seeking a skilled Digital Operations Management Specialist to join our team and contribute to our dynamic environment.
The successful candidate will be responsible for supervising the operation of digital products and services, leading the operation and efforts to develop and improve dynamics through efficient and effective cohesion processes.
This role involves implementing project strategies, leveraging organizational resources, reviewing service structure with managers, managing productivity metrics and deadlines to achieve planned objectives, selecting, developing, and training staff.
Key responsibilities include:
- Supervising groups of team leaders and all personnel involved in the digital operation
- Monitoring daily inventory and unit operation overall
- Daily interaction with team leaders and functional groups (training, QA, SW, Clinic, etc.)
- Daily/Weekly or Monthly Reports with analysis upon request
- Assuring Team KPIs are met
- Evaluating team metrics with the team leader and creating improvement plans together with the training team
- Owning or initiating action plans, meetings, with any pertaining groups as it may correspond to the task/project
- Keeping team leaders aware with these actions
- Conducting 1:1s with team leaders or jump levels in digital operation
- Staying up-to-date with our internal processes, policies, and procedures
- Promoting company values and desired behaviors
- Ensuring the proper functioning of the tools assigned to your work team
- Supervising assigned Team Leaders
**Education and Experience**
A degree in Industrial Engineering or Business Administration is preferred but not required. The ideal candidate should have previous experience as a team leader or supervisor, strong people skills, and the ability to work with cross-functional teams. Advanced English language proficiency is essential, and the ability to adapt to change and work in a fast-paced environment is highly valued.
We encourage applicants who are advocates of Continuous Improvement and possess the necessary skills and qualifications to excel in this role.
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