HR Business Partner

hace 8 meses

San Pedro, Costa Rica Tek Experts A tiempo completo

Overview:
We are searching for an HR Business Partner (HRBP) to assist in the day-to-day operations of the HR office and the administration of the human resources policies, procedures and programs alongside leading HR practices that will provide an employee-oriented, high-performance culture. The role will be available for all Tek Experts locations and will operate within the HR unit under the relevant Country HR Manager.

**Be a part of revolutionizing tech support.**

Tek Experts is a different kind of technical support company. We integrate into many of the world’s largest and most innovative technology companies to support their most valued clients when they need it most. In the process, we move from simply fixing things when they break and into providing agile, innovative, support that actually drives top-line revenue growth.

**Responsibilities**:
**This role will**:

- Implement and administer HR procedures and processes. Make suggestions aiming for continuous improvement and adding value to the HR services - Handle all elements of HR operational duties. If needed, provide information and reports
- Provide information and consultancy, where necessary, to managers and employees about employee relations, HR activities, benefits, disciplinary actions, etc.
- Create and maintain accurate employee records in the HR Systems and database in a timely manner. Ensure creation and administration of personnel files in compliance with the company policies and legislation.
- Work in collaboration with the Operations team, Recruitment, Training, Accounting, and IT.
- Prepare and administer employment-related documents, such as employment contracts, annexes, orders for termination/severance payments, and others, in an accurate, compliant and timely manner, as well as preparing HR-related reports and statistics upon request.
- Provide support and partner with the accounting team and payroll to secure correct and timely payroll payments. - Provides benefits administration services, supporting the development of the Benefits program and its adequate implementation and communication.
- Conduct exit interviews and prepare relevant reports to support the turnover analysis.
- Support delivery of an effective employee onboarding process aiming to ensure a smooth and efficient employee induction and orientation.
- Collaborate and take responsibility for the smooth and timely running of HR operations and building effective work relationships.
- Observe rules and take measures to protect the confidentiality of the data and information.
- Support and participate in activities related to internal communication, organization of internal, and corporate events, if needed.
- Monitor the organization’s culture so that it supports the attainment of the company’s goals and promotes employee engagement.

Qualifications:
**In this role**:

- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Previous experience working within an HR department as either an HR Generalist or HRBP, particularly with HRIS and payroll-related systems and in the administration of Human Resources programs. Professional fluency in English is essential, both written and spoken.
- Knowledge of the applicable labor law and practices along with a strong understanding of MS Office tools.
- Excellent communication, interpersonal, organizational, prioritization, and time management skills.
- Accuracy, attention to detail, the ability to maintain confidential information, as well as flexibility, self-motivation, a can-do attitude, and the ability to work in a team.

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